Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Got my package in a couple days and was satisfied with the product.
Always an easy transaction with quick shipping and quality parts
Very reliable. Good price. Good product review. Great customer service
Found out they were not what I wanted. When I returned them I was not happy about being charged a return fee. Used to be free. Then you shipped 2 pipes in 2 boxes. I could have fit in 1 box. Don't know why you wasted a second box when both pipes would have fit in 1 with plenty of room for packing material. NOT HAPPY ABOUT BEING CHARGED FOR RETURN SHIPPING.
I used to work for J&P Cycle when John Parum was alive. Things have really changed since he passed and was sold.Probally the last time I do business with J&P. Very dissatisfied.
Good knowledgeable help and quick service. Always eager to help find exactly what you want.
I have not had problems with my orders in the past. The checkout is easy. Not like some other places that switch you all over.
Ordered an oil filter for my 2020 low rider s, didn't have to worry about looking up part number, website told me the right fit. Got it within a few days. Will order from them again
Service is Perfection-but kickstand spring under tempered as was kickstand bought several years ago-so bought 2 bikers choice springs with that order and replaced defective spring with 1 of them
Personal Very Knowledgeable=proper fitment of my 2002 iron horse
Fair prices, good parts.Fair delivery time.I bought a shifter bracket in an open box condtion and I'm quite pleased with the part.
Ordering was very easy. Hope the delivery is as good.
My order came in much faster than I expected without me requesting expedited shipping.
Lots of parts to choose from. Good pricing and description.
It's good, fast easy to fill out info my order was on time with quality the fit of my motorcycle riding boots are perfect, warning cancer and reproduction hazard socks ty China for head count reduction of our people. Not really! U zuck
It's good, fast easy to fill out info
This seat is made very well. Looks great and super comfortable. Very pleased with my purchase.
Easy search easy purchase fast shipping. The tires were what I was looking for
It's great to have a place where I can get the parts I need for my vintage bike!
Measured my husband multiple times, went by sizing chart and the jacket was still way too small. They run really small.
Quick,easy, and convenient, thank you! Great service!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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