From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Box arrived on my porch smashed on one side,thankfully windshield not damaged
I always check J&P cycles for parts for my Harely. I ordered some slip ons from them and then I just happened to search the internet for more reviews, and I found that another retailer offer the same V&H slip on exhaust for less money. After chatting with someone they refunded me the difference. Great job keeping me a customer.
It was easy and they have good products and they are there if you need assistance
Parts were correct fit. Timely delivery, as advertised.
Fast shipping and great products. I would highly recommend
Awesome as usual great ppl, great service great everything
My order arrived 2 days before expected. Was able to get back on the road sooner
Easy to place the order and arrived in a timely manner. Looks just like the factory levers
So far haven't had any issues when I order from J&P. I just ordered breaks and some accessories. Will update once I try them. However, I have received lots of good comment about their brake pads...
The price was good. I look forward to seeing how the quality is. I found it easy to order online, and I appreciated it greatly that shipping was free. Great job and good service.
I've had good experiences with JP cycles but this item is terrible
Bought a battery. Fit the bike. Was surprised that it had to be charged because the charge by the factory had significantly been discharged.
I ordered a front tire and I got what I ordered,. But,. This is 2024, the tire I got is a 2022, I haven't put it on yet but I'm going to, I was just thinking that did I pay 2024 price for 2022 price?
On time, right price right product great return service.
Sissy bar arrived in plastic with protected padding on important parts. Install instructions had good picture diagrams and install took less than 5 minutes.
First of all, thanks J&P cycles for fast shipping. The helmet arrived to my front door without a scratch. Will purchase more stuffs from J&P Cycles in the future.
Fit my bike like a glove...and product was delivered on time
Better than I expected which is excellent. Good work.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry your experience was not up to standards Please know that we take feedback very seriously. We do offer a 90 day return policy. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com