business logo of J&P Cycles

J&P CyclesReviews 18,244

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,270
quality
17,593
This company responds to reviews on average within 5 days

Instant Feedback

59,556 reviews
Ohio
1 review
0 helpful votes
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Good service quick delivery
April 20, 2024

Fast service quick delivery delivery expect to get parts as quick as I came to my house

Date of experience: April 10, 2024
Texas
2 reviews
0 helpful votes
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They had the part I needed for my 2002 Harley. It came quickly and didn't cost me an arm or a leg.

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
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Quickly resolved my issue
April 20, 2024

Issue with tracking #'s made it seem I was missing an item, they quickly corrected and got my order sent the next day

Date of experience: April 10, 2024
New Hampshire
1 review
0 helpful votes
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Great customer service.
April 20, 2024

Shipping was far less than mediocre. UPS allowed for my package to be signed for by someone else.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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Customers always right
April 20, 2024
Updated review

Shopping online looking for an upper chrome belt guard for my 09 Harley Rocker C, I came across (order) # ******* it stated WOULD NOT FIT I knew it would from all the research I've done. I received it today and installed it immediately. Love the final touch. 👍🏼

Date of experience: April 10, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


Great products, prices and shipping services
April 12, 2024
Previous review

Great products, prices and shipping services.

Date of experience: April 2, 2024
Washington
1 review
0 helpful votes
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First purchase
April 20, 2024

Smooth, quick delivery and product was exactly what I expected

Date of experience: April 10, 2024
Florida
1 review
0 helpful votes
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The equipment I ordered was to be guaranteed fitment for my motorcycle. I believe that to be a subjective statement as it required field modification to appropriately fit my bike. It was close, just not that close.

Date of experience: April 10, 2024
Colorado
1 review
0 helpful votes
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Perfect experience.
April 20, 2024

Always smooth and easy. Previous customer and will be back again.

Date of experience: April 10, 2024
Arizona
1 review
0 helpful votes
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Always Great Service
April 20, 2024

Jo cycles has the best prices and fastest shipping. Been a customer for many years.

Date of experience: April 10, 2024
Washington
1 review
0 helpful votes
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Nice and easy shopping
April 20, 2024

I will do it again no problems ordering I have to c if it fits

Date of experience: April 10, 2024
Alabama
1 review
0 helpful votes
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Great customer service
April 20, 2024
Updated review

I'm totally happy with my order and the future discount. Quick response and very satisfied with they're feedback

Date of experience: April 10, 2024

I tried the promo code "JPCTM5RD" and it apply to my...
April 15, 2024
Previous review

I tried the promo code "JPCTM5RD" and it apply to my order, but I went the order anyway

Date of experience: April 5, 2024
North Carolina
1 review
0 helpful votes
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Clutch cable
April 20, 2024

Simple and easy. It installed extremely easy. Appreciate all help from your customer service people thank you.

Date of experience: April 10, 2024
Mississippi
2 reviews
0 helpful votes
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Online order
April 20, 2024

Easy to use.fast checkout setup and fast delivery.

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
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Air filter 2018 Indian.
April 20, 2024
Updated review

I had to drill out one hole to make all the screws holes line up.

Date of experience: April 10, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


I don't like on line shopping
April 9, 2024
Previous review

I don't like on line shopping.

Date of experience: March 30, 2024
Florida
1 review
0 helpful votes
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Stopped in while in Daytona.
April 20, 2024

Knowledgeable staff, great price, fast, free shipping, thanks!

Date of experience: April 10, 2024
Connecticut
2 reviews
0 helpful votes
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Able to find what I need
April 20, 2024

Able to find what I need, check for fitment quickly

Date of experience: April 10, 2024
California
2 reviews
0 helpful votes
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2023 Road Glide ST
April 20, 2024

A++++++++++++++++++++++++++++++++++++
Thanks!
Mike.

Date of experience: April 10, 2024
Arizona
1 review
0 helpful votes
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Great customer service.
April 20, 2024

I enjoy shopping in store at my J@P Cycles store. Employees are always helpfull and friendly. They will go out of thier way to look up answers to questions you have if they are not sure of the info. The place is always clean and organized.

Date of experience: April 10, 2024
Tennessee
1 review
0 helpful votes
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Wiring
April 20, 2024

Great customer service. Parts were exactly what I needed and received in just a few days. I shop with them all the time and plan to continue

Date of experience: April 10, 2024
Colorado
1 review
0 helpful votes
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Service
April 20, 2024

Fast and reasonable delivery and great service. Quality products

Date of experience: April 10, 2024