From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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So far so good. Please enter at least 50 characters
Easy to navigate the site and find exactly what I needed.
Great- I only needed one word to describe my experience
Received the tire in a couple days, took 10 days to receive the tube and flap. Began to wonder if something happened to the order or shipping.
Highway bar was poorly shipped.
Box was so poorly closed that it was half open, and hardware was loosely thrown in, washers, bolts and clamp was missing, only 2 bolts arrived with the bar. After reading other reviews about the same thing, they must outsource the shipping. Because whoever wrapped the items, really didn't care. I returned the entire order. Ordered from another site, and everything was perfectly packaged.
Been using JPC for many years, great company to do business with, thanks for making older parts available.
Everything fit as indicated and was made at a good quality
Good place to shop great company easy shopping customer service was really good I plan on shopping there again if your looking for a part go to J and P cycles.
They had what I was looking for. I like the convenience of one stop shopping.
Great service would buy from you again and again
Will tell everyone about you
Ordered several parts,half one wrong but returned for full refund
Good product, shipping took over a week for a few bolts. I ordered other parts from other vendors during that time and I got all of them before I got the bolts.
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
I need to cancel the order shortly after placing the order, but was told by customer service that I had to wait to receive the order and then return. What a hassle, the order was not even processed for shipping.
This can be the downside of getting orders processed and shipped quickly. Unfortunately when trying to process orders quickly and using automated systems the window to cancel or modify can be narrow. We do apologize for your frustration.
Product was easy to order and was received quickly as promised
Awesome upgrade from stock radio and speakers. Much beefier sounding then the stock and great sounding with little to no distortion and hi volume, unlike the stock. Thanks again JP
Everything I was looking for was easy to find on your site, and in stock!
Confusion over old account. Do I really need to add 23 characters to get this survey off my screen.
I always have a good experience when ordering my product through destination daytona.
Amazing.…………………………………………………………………………………………………………..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue