business logo of J&P Cycles

J&P CyclesReviews 18,276

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,271
quality
17,625
This company responds to reviews on average within 5 days

Instant Feedback

59,646 reviews
Kentucky
2 reviews
0 helpful votes
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No Hassle, Easy Pickens!
April 22, 2024

Always have excellent results ordering through J&P. Can't say the same about other online sellers.

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Great quality product in stock
April 22, 2024

Only downfall was USPS lost my order in transit and it didn't arrive for 10 days, to boot product was out of stock so I was stuck hoping that it arrived.

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Always satisfied
April 22, 2024
Updated review

The covers look great, fit well and as always I got fast delivery very satisfied

Date of experience: April 12, 2024

Would recommend
February 24, 2024
Previous review

Great price, great product, fast shipping, would recommend

Date of experience: February 24, 2024
TT
1 review
0 helpful votes
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Good service and product
April 22, 2024

Fast shipping, good product. The product arrived within 5 days and so far looks good.

Date of experience: April 12, 2024
Colorado
1 review
0 helpful votes
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Will buy again.
April 22, 2024

Always have what i am looking for and I have looked at other sites for the same thing BUT other sites carry what i need.

Date of experience: April 12, 2024
Florida
1 review
0 helpful votes
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Great deals
April 22, 2024

Great deals and easy to find parts for my specific bike

Date of experience: April 12, 2024
Florida
1 review
0 helpful votes
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I ordered a clutch cable dor my Honda 1100 Shadow and it didn't fit
It was approximately 4" too short
I had to fo to Honda and have then repair it instead
Not happy with wrong part

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Excellent service
April 22, 2024
Updated review

Always have the parts I need and when the site says it fits it always fits my bike. I have never had any problems!

Date of experience: April 12, 2024

Quick and easy
February 29, 2024
Previous review

Quick and easy

Date of experience: February 29, 2024
Colorado
1 review
0 helpful votes
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Great Value
April 22, 2024

Great price for quality parts. I received them on time, but have yet to install them.

Date of experience: April 12, 2024
Colorado
1 review
0 helpful votes
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First time ordering, free shipping on an FXR shift lever, a part that's under 30 bucks! Will be ordering from J&P again!

Date of experience: April 12, 2024
Colorado
1 review
0 helpful votes
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Wrong part
April 22, 2024

Part I received was incorrect for my bike. Sturgis store corrected the issue the next day.

Date of experience: April 12, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Arizona
1 review
0 helpful votes
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Bag inserts
April 22, 2024

Constant contact for shipping but didn't receive 2 day shipping for clients

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
Kimberly E. J&P Cycles Rep
over a year old

.We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Texas
1 review
0 helpful votes
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Easy to shop, quick to receive
April 22, 2024

Easy peasy shopping g on their website! A good selection to choose from, easy purchasing and quick delivery. Got my new helmet in time for the IFRD ride.

Date of experience: April 12, 2024
Texas
1 review
0 helpful votes
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The wow factor
April 22, 2024
Updated review

Good very informative great products fast shipping will be back for further purchase

Date of experience: April 12, 2024

Great easy to navigate and purchase
December 28, 2023
Previous review

Great easy to navigate and purchase

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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Received everything. Packaged well... fast delivery

Date of experience: April 12, 2024
Texas
1 review
0 helpful votes
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USA Product
April 22, 2024

Web site easy to use and love the new shocks. Only took the guys a couple of hours to install and best of all USA product...

Date of experience: April 12, 2024
Indiana
1 review
0 helpful votes
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Quick shipping great product 👍
April 22, 2024

Quick and easy 👍 I look forward to doing more business with J&P

Date of experience: April 12, 2024
Pennsylvania
2 reviews
0 helpful votes
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Old Bike part!
April 22, 2024

Always great service at JP. Haven't installed the part yet but it looks correct. JP is one of my first choices!

Date of experience: April 12, 2024
Idaho
1 review
0 helpful votes
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Great Business
April 22, 2024
Updated review

I like JP Cycles. They're my Go To. Shipping is fast, they're available to chat or voice call, I'll continue doing business with them.

Date of experience: April 12, 2024

I often shop at J&P Cycles because they typically have...
February 3, 2024
Previous review

I often shop at J&P Cycles because they typically have what I need.

Date of experience: February 3, 2024
Idaho
1 review
0 helpful votes
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Harley parts
April 22, 2024

Easy to use web. It does a fit check if you search by year make and model.

Date of experience: April 12, 2024