Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Always have excellent results ordering through J&P. Can't say the same about other online sellers.
Only downfall was USPS lost my order in transit and it didn't arrive for 10 days, to boot product was out of stock so I was stuck hoping that it arrived.
The covers look great, fit well and as always I got fast delivery very satisfied
Great price, great product, fast shipping, would recommend
Fast shipping, good product. The product arrived within 5 days and so far looks good.
Always have what i am looking for and I have looked at other sites for the same thing BUT other sites carry what i need.
Great deals and easy to find parts for my specific bike
I ordered a clutch cable dor my Honda 1100 Shadow and it didn't fit
It was approximately 4" too short
I had to fo to Honda and have then repair it instead
Not happy with wrong part
Always have the parts I need and when the site says it fits it always fits my bike. I have never had any problems!
Great price for quality parts. I received them on time, but have yet to install them.
First time ordering, free shipping on an FXR shift lever, a part that's under 30 bucks! Will be ordering from J&P again!
Part I received was incorrect for my bike. Sturgis store corrected the issue the next day.
Constant contact for shipping but didn't receive 2 day shipping for clients
.We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.
Easy peasy shopping g on their website! A good selection to choose from, easy purchasing and quick delivery. Got my new helmet in time for the IFRD ride.
Good very informative great products fast shipping will be back for further purchase
Great easy to navigate and purchase
Received everything. Packaged well... fast delivery
Web site easy to use and love the new shocks. Only took the guys a couple of hours to install and best of all USA product...
Quick and easy 👍 I look forward to doing more business with J&P
Always great service at JP. Haven't installed the part yet but it looks correct. JP is one of my first choices!
I like JP Cycles. They're my Go To. Shipping is fast, they're available to chat or voice call, I'll continue doing business with them.
I often shop at J&P Cycles because they typically have what I need.
Easy to use web. It does a fit check if you search by year make and model.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.