business logo of J&P Cycles

J&P CyclesReviews 19,261

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,378
quality
18,602
This company responds to reviews on average within 5 days

Instant Feedback

62,080 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Roger Q.
Unfollow Roger Q.
Share Review
Report Review

πŸ™‚πŸ™‚πŸ™‚
September 5, 2024

πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚

Date of experience: August 26, 2024
Tennessee
1 review
0 helpful votes
Follow Bobby V.
Unfollow Bobby V.
Share Review
Report Review

Great Service
September 5, 2024

The items arrived quickly and as described. I'll continue to shop with J&P.

Date of experience: August 26, 2024
Louisiana
1 review
0 helpful votes
Follow JEFF V.
Unfollow JEFF V.
Share Review
Report Review

Good
September 5, 2024

Packaging and price did not match. Was refunded over charge and given credit on future purchases

Date of experience: August 26, 2024
South Carolina
1 review
0 helpful votes
Follow Charles U.
Unfollow Charles U.
Share Review
Report Review

Good product. US postal service sux.
September 5, 2024

Item bought was what I needed. However, please find more reliable shipper than the godawful United States postal service.

Date of experience: August 26, 2024
Wisconsin
1 review
0 helpful votes
Follow dakota U.
Unfollow dakota U.
Share Review
Report Review

Speedy service
September 4, 2024

Parts came very quickly and the communication was top notch! Will shop again!

Date of experience: August 25, 2024
Nevada
1 review
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Share Review
Report Review

Happy customer
September 4, 2024

Found the parts I needed at a fair price.
The purchase was easy and convenient.

Date of experience: August 25, 2024
Oregon
1 review
0 helpful votes
Follow Ruelena Q.
Unfollow Ruelena Q.
Share Review
Report Review

Shipped double my order
September 4, 2024

I got an email telling me that They shipped 2 levers and said they'll charge for the second if I didn't respond. And for my inconvenience I have a $20 credit. Pain doing it but I got it done.

Date of experience: August 25, 2024
Pennsylvania
1 review
0 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Share Review
Report Review

Slow shipping on usps
September 4, 2024

Part was delivered to ups and then usps held it for 4 days and smashed the box to pieces...

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Everything Fit as described
September 4, 2024

The web interface is great. I am growing more and more comfortable ordering items as everything fit my bike...this is not my first order. My confidence is growing as this really helps me choose between all the available items and know it is going to work on my bike. Thank you J&P

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
Follow joshua W.
Unfollow joshua W.
Share Review
Report Review

It was a good experience
September 4, 2024

Avery than works great no problem with it would recommend j&p cycles too other people

Date of experience: August 25, 2024
Mississippi
1 review
0 helpful votes
Follow Chad I.
Unfollow Chad I.
Share Review
Report Review

The part was not correct for my bike
September 4, 2024

The part specifically said it was for my year and model bike which is a 2001 sportster When I received it the part only had a fuel spout and not a spout for my vacuum line

Date of experience: August 25, 2024
North Carolina
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Quality
September 4, 2024

Long time customer and always impressed with quality of parts.

Date of experience: August 25, 2024
Missouri
1 review
0 helpful votes
Follow Travis Q.
Unfollow Travis Q.
Share Review
Report Review

Very easy to order from
September 4, 2024

Always high quality parts very happy with J&P cycle. They have always been there for all of us bike riders

Date of experience: August 25, 2024
Vermont
1 review
0 helpful votes
Follow Lars K.
Unfollow Lars K.
Share Review
Report Review

Prompt delivery.
September 4, 2024

Parts we as ordered and arrived within two days with no delays

Date of experience: August 25, 2024
Colorado
2 reviews
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

Nice fit
September 4, 2024
Updated review

Nice fit. Recommend everyone to have one for emergency. I almost ran out once

Date of experience: August 25, 2024

Was so easy to find what I was looking for
March 7, 2024
Previous review

Was so easy to find what I was looking for

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
Follow MICHAEL S.
Unfollow MICHAEL S.
Share Review
Report Review

Starter relay
September 4, 2024

Nice quick delivery without any issues, relay is installed and all is well

Date of experience: August 25, 2024
Wisconsin
5 reviews
1 helpful vote
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Great buying experience!
September 4, 2024

Easy checkout! Having exactly what I need in stock and ready to ship is very helpful. Pricing was also right on point. My items arrived in a timely manner and in great condition.

Date of experience: August 25, 2024
New York
2 reviews
0 helpful votes
Follow Timothy H.
Unfollow Timothy H.
Share Review
Report Review

Helmet
September 4, 2024

Ordered my helmet with no issues, received my order within 10 days, really happy with the looks and comfort

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
Follow Gary K.
Unfollow Gary K.
Share Review
Report Review

Good experience
September 4, 2024

Phone assistance was great and I was able to locate all the parts I needed.

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Fit and looks great
September 4, 2024

Great job had what I needed πŸ‘ fits and looks great stop with all the bull$#*!

Date of experience: August 25, 2024