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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Long time customer and always impressed with quality of parts.
Always high quality parts very happy with J&P cycle. They have always been there for all of us bike riders
Nice fit. Recommend everyone to have one for emergency. I almost ran out once
Was so easy to find what I was looking for
Nice quick delivery without any issues, relay is installed and all is well
Easy checkout! Having exactly what I need in stock and ready to ship is very helpful. Pricing was also right on point. My items arrived in a timely manner and in great condition.
Ordered my helmet with no issues, received my order within 10 days, really happy with the looks and comfort
Phone assistance was great and I was able to locate all the parts I needed.
Great job had what I needed 👍 fits and looks great stop with all the bull$#*!
I have a 1983 shovel head and parts are hard to find. Set up the bike specific category and you're on your way. Customer service is always helpful and their shirts are great
Real easy to buy online here and you get what you buy. Quality parts and service
Great like how you can check fitment
I order a new cobra engine guard. I hen the box arrived it looked like fedex had tried to fold the box up and put holes in it. When I pulled the bar out the plastic was stained orange from rust and had to go enough rust flake coming out of the bolt holes to make a silver dollar sized pile on the table. Immediately contacted customer service, received a return label and shipped the product back the same day I received it. Still waiting on refund.
I forgot the name of it...we followed directions that were on the bottles...it was perfect
Relieved order in timely manner very impressed, customer service was great with helping me with my o
Had a motorcycle tire that was defective tread design from michelin.
I'm not answering the survey questions just giving you the required characters
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor