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J&P CyclesReviews 19,261

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,378
quality
18,602
This company responds to reviews on average within 5 days

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62,079 reviews

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California
1 review
0 helpful votes
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Joe was on point getting the right part. Purchase was quick and easy shipping was right on time, and product was perfect

Date of experience: August 26, 2024
Pennsylvania
1 review
0 helpful votes
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Always fast delivery
September 5, 2024
Updated review

Easy to order fast delivery times. Website navigation is easy.

Date of experience: August 26, 2024

Easy to find items based on model of bike
June 28, 2024
Previous review

Easy to find items based on model of bike.

Date of experience: June 18, 2024
Maine
1 review
0 helpful votes
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Thirty year customer
September 5, 2024

Very good, quick and easy. I have been a customer for thirty plus years and will still use JP cycles as long as I'm able to.

Date of experience: August 26, 2024
Michigan
1 review
0 helpful votes
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It came in a timely maner
September 5, 2024

Was very good had just what I wanted and work very well would get them over

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
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Vance & Hines air filter and FP4 tuner
September 5, 2024

Tuner was great easy to use love the look of the filter but the hardware was kinda Shakey I had to drill out the hole bigger on the plate cause the bolts didn't quite line up with everything else and idk if I was supposed to get the aluminum billet spacer but it wasn't there every video I seen had one with it.

Date of experience: August 26, 2024
Oregon
1 review
0 helpful votes
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Old H-D parts
September 5, 2024

Found this part used,but it was cheaper here and new not used.

Date of experience: August 26, 2024
Florida
2 reviews
0 helpful votes
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Always good service at JPs
September 5, 2024

I always have great service. I only had one issue with this order. The product I ordered stated it had 1/4-20 threads, it did not, it had 5/16-24 threads, it should be changed on the item description.

Date of experience: August 26, 2024
Kentucky
1 review
0 helpful votes
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Fast shipping with no damage
September 5, 2024

Shipping was fast, earlier than expected, no damage to product.

Date of experience: August 26, 2024
Iowa
1 review
0 helpful votes
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Disappointed in delivery
September 5, 2024

My order was only supposed to be delivered in 2-3 days. The whole order took 9 days

Date of experience: August 26, 2024
Ohio
1 review
0 helpful votes
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My experience was fine just have a second order of the same parts must return the second order for cash refund

Date of experience: August 26, 2024
Tennessee
1 review
0 helpful votes
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78 shovelhead
September 5, 2024

Wonderful fast delivery and parts 1 st class hard to find old harley davidson parts

Date of experience: August 26, 2024
Washington
3 reviews
0 helpful votes
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Tire
September 5, 2024

Easy and great prices! I really like how fast I receive my tire and the price was better than I found anywhere wlse

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
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Found what I was looking for the cover were not with rings of fire but you were the only company that had GL1500 rotor covers.

Date of experience: August 26, 2024
Oregon
1 review
0 helpful votes
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Great customer service
September 5, 2024

I had a question and their customer service was great and helpful. I will definitely purchase more HD products from them

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Easy
September 5, 2024

JP was a great find. I haven't had a chance to install the battery but I foresee no problems.

Thanks for great service.

Bruce

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Late
September 5, 2024

FedEx delayed the order about a week from when I ordered the parts

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Fast and easy
September 5, 2024

I ordered a front brake line, the day I received it was the day my motorcycle caught fire with me in it, so I had to return the package unused … it would've looked nice though if I was able to install it.

Date of experience: August 26, 2024
Kansas
1 review
0 helpful votes
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Received wrong item
September 5, 2024

I ordered a brake caliper rebuild kit and received a tank bag. It was pretty inconvenient that I had to print a return label and then drop off at a FedEx which is on the outside of town for me. Also had to wait 2 weeks for the correct part.

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
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Desperately in need of parts
September 5, 2024

My main suppliers did not have the parts I needed in stock. I had done business with J&P cycles very little because of price but found the parts I needed were quality & delivered the next day which I didn't expect

Date of experience: August 26, 2024
Arizona
1 review
0 helpful votes
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Rear tail lights
September 5, 2024

Very pleased with the product, ease of use. Cost was affordable!

Date of experience: August 26, 2024