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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Joe was on point getting the right part. Purchase was quick and easy shipping was right on time, and product was perfect
Easy to order fast delivery times. Website navigation is easy.
Easy to find items based on model of bike.
Very good, quick and easy. I have been a customer for thirty plus years and will still use JP cycles as long as I'm able to.
Was very good had just what I wanted and work very well would get them over
Tuner was great easy to use love the look of the filter but the hardware was kinda Shakey I had to drill out the hole bigger on the plate cause the bolts didn't quite line up with everything else and idk if I was supposed to get the aluminum billet spacer but it wasn't there every video I seen had one with it.
I always have great service. I only had one issue with this order. The product I ordered stated it had 1/4-20 threads, it did not, it had 5/16-24 threads, it should be changed on the item description.
Shipping was fast, earlier than expected, no damage to product.
My order was only supposed to be delivered in 2-3 days. The whole order took 9 days
My experience was fine just have a second order of the same parts must return the second order for cash refund
Wonderful fast delivery and parts 1 st class hard to find old harley davidson parts
Easy and great prices! I really like how fast I receive my tire and the price was better than I found anywhere wlse
Found what I was looking for the cover were not with rings of fire but you were the only company that had GL1500 rotor covers.
I had a question and their customer service was great and helpful. I will definitely purchase more HD products from them
I ordered a front brake line, the day I received it was the day my motorcycle caught fire with me in it, so I had to return the package unused … it would've looked nice though if I was able to install it.
I ordered a brake caliper rebuild kit and received a tank bag. It was pretty inconvenient that I had to print a return label and then drop off at a FedEx which is on the outside of town for me. Also had to wait 2 weeks for the correct part.
My main suppliers did not have the parts I needed in stock. I had done business with J&P cycles very little because of price but found the parts I needed were quality & delivered the next day which I didn't expect
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor