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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Found what I needed, good prices, and shipped quickly. Great online service
This was a gift for my fiancé and the website made the process very easy to make sure it was the right part for his bike. I ordered the part and had it shipped in a very timely manner. It was the perfect surprise!
Easy with Everything was great until I had to do this short day when I'm looking for a park. Help if needed
Battery came with no acid. Didn't know I needed till battery arrived. Went to six auto parts store before finding acid. Wish I knew while ordering. Lost about two weeks time.
If you own a Harley, you have to save everywhere you can!, this is the place!
The parts are Exactly as ordered. Good price in comparison to other sellers. First time ordering from here but shipping was much quicker than expected.
I will definitely keep an eye on the adds.
Great service, fast shipping. Good product. I will definitely come back to shop with them!
I bought this light years ago when completing this custom build. Because I "Frenched In" this custom LED, when it malfunctioned last month I was concerned that I might have to Modify my back fender if I couldn't get an exact replacement.
Easy to navigate,Ordering was easy. Quality products, easy to install.
Easy site to use. Items are always in stock! Also tires got delivered almost before I hit the checkout button! Super super fast shipping!
Easy website to use, just pick year, make and model and boom! Everything to fit your bike!
Button starter fit perfect and was easy to install
I would highly recommend as backup for handlebar starter buttin
Fast and easy. Just the way I like it. I had no problems at all getting my items. I will definitely use them again. Thank you all so much. God bless you.
I called customer service for help with part numbers. Customer service was very helpful in finding me the right parts. Will be buying more parts in the future.
I purchased a helmet with bluetooth from J&P. Everything was done online and the product came in a timely fashion. I don't know of anything that could have been done to improve the service and they met all expectations.
Called and was told part was in stock and would fit my Bike. It shipped quickly and i received it in a timely manner. Installed and fit great.
The only complaint that I have is the tire is not fresh. It's over a year old.
When I installed the new voltage regulator on my 2012 Electra glide, I had to flex the mounts to make them fit the bolts, it was also about 3/4" taller and a bit bigger than my OEM, so my cover would not fit on my oil cooler after installing. The new Regulator did work however and is doing its job!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor