business logo of J&P Cycles

J&P CyclesReviews 19,179

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,367
quality
18,520
This company responds to reviews on average within 5 days

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61,921 reviews

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Washington
2 reviews
0 helpful votes
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KN Filter
September 14, 2024

Easy to find, order and delivery/tracking was spot on. Great experience!

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
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A nice experience
September 14, 2024

Found what I needed, good prices, and shipped quickly. Great online service

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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This was a gift for my fiancé and the website made the process very easy to make sure it was the right part for his bike. I ordered the part and had it shipped in a very timely manner. It was the perfect surprise!

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
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Everyting went smooth,n ok w im looking for handlbar risors
September 14, 2024
Updated review

Easy with Everything was great until I had to do this short day when I'm looking for a park. Help if needed

Date of experience: September 4, 2024

Easy with help if needed
August 31, 2024
Previous review

Easy with help if needed

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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Battery came with no acid. Didn't know I needed till battery arrived. Went to six auto parts store before finding acid. Wish I knew while ordering. Lost about two weeks time.

Date of experience: September 4, 2024
Alabama
2 reviews
0 helpful votes
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Longtime Customer!
September 14, 2024

If you own a Harley, you have to save everywhere you can!, this is the place!

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
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Clamp on foot pegs
September 14, 2024

The parts are Exactly as ordered. Good price in comparison to other sellers. First time ordering from here but shipping was much quicker than expected.
I will definitely keep an eye on the adds.

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
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Legend Revo-A
September 14, 2024

Shipped quickly and arrived safely. Product is great!

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Icon Jacket
September 14, 2024

Great service, fast shipping. Good product. I will definitely come back to shop with them!

Date of experience: September 4, 2024
California
1 review
0 helpful votes
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Replacement custom tail Light
September 14, 2024

I bought this light years ago when completing this custom build. Because I "Frenched In" this custom LED, when it malfunctioned last month I was concerned that I might have to Modify my back fender if I couldn't get an exact replacement.

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
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Excellent
September 14, 2024

Very happy with ordering time and delivery. I will order future products from the website

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Quality upgrade shocks.
September 14, 2024

Easy to navigate,Ordering was easy. Quality products, easy to install.

Date of experience: September 4, 2024
Kentucky
1 review
0 helpful votes
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Just as described. Perfect and super fast shipping!
September 14, 2024
Updated review

Easy site to use. Items are always in stock! Also tires got delivered almost before I hit the checkout button! Super super fast shipping!

Date of experience: September 4, 2024

Easy website to use, just pick year, make and model...
November 12, 2023
Previous review

Easy website to use, just pick year, make and model and boom! Everything to fit your bike!

Date of experience: November 12, 2023
Tennessee
1 review
0 helpful votes
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New starter button
September 14, 2024
Updated review

Button starter fit perfect and was easy to install

I would highly recommend as backup for handlebar starter buttin

Date of experience: September 4, 2024

Easy to order and good selection
June 5, 2024
Previous review

Easy to order and good selection

Date of experience: May 26, 2024
North Carolina
1 review
0 helpful votes
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Super Happy and satisfied
September 14, 2024

Fast and easy. Just the way I like it. I had no problems at all getting my items. I will definitely use them again. Thank you all so much. God bless you.

Date of experience: September 4, 2024
Mississippi
2 reviews
0 helpful votes
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Good products
September 14, 2024

I called customer service for help with part numbers. Customer service was very helpful in finding me the right parts. Will be buying more parts in the future.

Date of experience: September 4, 2024
Alabama
1 review
0 helpful votes
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Helmet purchase
September 14, 2024

I purchased a helmet with bluetooth from J&P. Everything was done online and the product came in a timely fashion. I don't know of anything that could have been done to improve the service and they met all expectations.

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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Part in stock
September 14, 2024

Called and was told part was in stock and would fit my Bike. It shipped quickly and i received it in a timely manner. Installed and fit great.

Date of experience: September 4, 2024
Oregon
1 review
0 helpful votes
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Rear tire
September 14, 2024

The only complaint that I have is the tire is not fresh. It's over a year old.

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Wrong voltage regulator sent
September 14, 2024

When I installed the new voltage regulator on my 2012 Electra glide, I had to flex the mounts to make them fit the bolts, it was also about 3/4" taller and a bit bigger than my OEM, so my cover would not fit on my oil cooler after installing. The new Regulator did work however and is doing its job!

Date of experience: September 4, 2024