business logo of J&P Cycles

J&P CyclesReviews 19,179

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,367
quality
18,520
This company responds to reviews on average within 5 days

Instant Feedback

61,918 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow RIBERT H.
Unfollow RIBERT H.
Share Review
Report Review

Primary Gaskets
September 15, 2024

Came quickly & good quality gaskets! Will order from J& P again.

Date of experience: September 5, 2024
Oregon
2 reviews
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

PERFECT
September 15, 2024

It was a Great Experience to speak to a representative and get issue resolved! THANK YOU FOR ALL THE HELP!

Date of experience: September 5, 2024
Brazil
1 review
0 helpful votes
Follow Greg W.
Unfollow Greg W.
Share Review
Report Review

One Stop Shopping!
September 15, 2024

With J&P you can rest assured that the parts you want will fit your ride. Competitive pricing, large inventory, and usually parts are in-stock and ready to ship.

Date of experience: September 5, 2024
Arkansas
1 review
0 helpful votes
Follow Richard P.
Unfollow Richard P.
Share Review
Report Review

N/A
September 15, 2024

User friendly web site fast shipping pricing good
Large choose of brands

Date of experience: September 5, 2024
Ohio
1 review
0 helpful votes
Follow Dennis S.
Unfollow Dennis S.
Share Review
Report Review

Excellent service and parts.
September 15, 2024

Easy ordering, delivered in a timely manner. Price was good for a quality product.

Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Right on time
September 15, 2024

All parts were received on time as promised. We did a complete overhaul.

Date of experience: September 5, 2024
Wisconsin
1 review
0 helpful votes
Follow Dylan F.
Unfollow Dylan F.
Share Review
Report Review

Quick easy
September 15, 2024

Had what I needed, came within a week. Will shop with them again.

Date of experience: September 5, 2024
South Carolina
1 review
0 helpful votes
Follow Donavan E.
Unfollow Donavan E.
Share Review
Report Review

Great product and company
September 15, 2024

The tire I ordered came in a great time and once I put it on the tire has been great

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
Follow Ramces T.
Unfollow Ramces T.
Share Review
Report Review

Great, easy to understand, and amazing payment options. :)

Date of experience: September 5, 2024
Wisconsin
1 review
0 helpful votes
Follow Jean Y.
Unfollow Jean Y.
Share Review
Report Review

J&P site is descent
September 15, 2024
Updated review

Multiple Items do not always ship together, but usually a couple days apart

Date of experience: September 5, 2024

First time user
September 4, 2024
Previous review

First time user. Found everything I needed. Easy lookup.nice

Date of experience: August 25, 2024
Mississippi
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

The headlight visor has not been received
September 14, 2024
Updated review

Ordered five pieces got four Two are visors for a model bike smaller than my thumb The headlight visor has not arrived

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Kimberly E. — J&P Cycles Rep
12 months ago

Our tracking shows the order was delivered. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com


Best selection best prices
August 31, 2024
Previous review

Best selection best prices

Date of experience: August 21, 2024
Massachusetts
1 review
0 helpful votes
Follow Dave Y.
Unfollow Dave Y.
Share Review
Report Review

Great experience.
September 14, 2024

The transaction was simple and the order came in promptly. I ordered tires and brake pads and have not installed them yet so I don't have feedback at this point.

Date of experience: September 4, 2024
Tennessee
1 review
0 helpful votes
Follow Christopher Y.
Unfollow Christopher Y.
Share Review
Report Review

Great products and customer service
September 14, 2024

Everything I have ordered so far has been delivered really quickly (exceeding expectations) and a perfect fit/great quality (just as described on the site/other reviews).

Date of experience: September 4, 2024
Tennessee
1 review
0 helpful votes
Follow Roy W.
Unfollow Roy W.
Share Review
Report Review

Good product
September 14, 2024

Received sooner than expected looks like the advertisement

Date of experience: September 4, 2024
Arizona
3 reviews
0 helpful votes
Follow Terrell I.
Unfollow Terrell I.
Share Review
Report Review

Perfect replacement and great turnaround on shipping
September 14, 2024
Updated review

Great website and fast shipping and great product will be returning to buy more stuff

Date of experience: September 4, 2024

Great product and service
August 11, 2024
Previous review

Great product and service

Date of experience: August 1, 2024
Georgia
1 review
0 helpful votes
Follow Jean I.
Unfollow Jean I.
Share Review
Report Review

Had what i needed and delivered on time
September 14, 2024
Updated review

Good experience so far, always professional and have the products and parts on hand

Date of experience: September 4, 2024

Good experience so far
August 31, 2024
Previous review

Good experience so far

Date of experience: August 21, 2024
Florida
1 review
0 helpful votes
Follow JONATHAN E.
Unfollow JONATHAN E.
Share Review
Report Review

Fuel pak
September 14, 2024

Fit like a glove. Super happy and thankful for the discount.

Date of experience: September 4, 2024
Colorado
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

Great
September 14, 2024
Updated review

Great. Arrived quickly& as described.
Can't remember what was ordered but I know there were no problems.

Date of experience: September 4, 2024

Quick & easy
July 9, 2024
Previous review

Quick & easy

Date of experience: June 29, 2024
Texas
1 review
0 helpful votes
Follow Gregory G.
Unfollow Gregory G.
Share Review
Report Review

Seems to be owned by cycle gear
September 14, 2024

Always the place I shop for for my parts and gear. Fast shipping and always good prices.

Date of experience: September 4, 2024
Utah
1 review
0 helpful votes
Follow Kasey N.
Unfollow Kasey N.
Share Review
Report Review

Satisfied
September 14, 2024

I have purchased a cage fairing and mounting brackets for my 2019 Harley iron 883 and have no complaints on delivery time and/or the quality. Happy customer

Date of experience: September 4, 2024