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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I've been using J&P for years and not once have I had a problem. Quality products, quality service and prompt deliveries.
I didn't receive my package due to a post office issue and Daniel was assisting me and very helpful and very responsive. I give his customer service 5 stars.
Purchased the break pads for my 99 Ultra Classic. I have only been able to ride twice since putting them on, so far so good.
Quality stuff,easy website,, great selection and semi fast shipping,lol. Will be doing return business
Called in for a replacement and they handled it very nicely and quickly!
I've been rebuilding my 83 FXRT and J&P has a lot of the parts I need at great prices. I will continue to come back to J&P for all my motorcycle needs.
Smooth transaction and good prices. Both items are high quality.
Ordered part and it shipped out immediately! Super fast shipping!
Why is it he only gets it 90% right and the customer has to have the skill and tools to make it fit?
Item shipped quickly. Did not work for Suzuki motors but I modified it to make it work
Easy website to navigate and search for parts. I like the GREEN bar to confirm fitment.
Good easy fast good fast, ive used JP a few times. They are a stand up company and i will continue to use them
Great Product and great service Very professional product was exactly what they said. Very quick shipping
Ordering was easy, with more selections than I expected, price was great and delivery was prompt
Some issues getting through checkout, may be attributed to some auto-fill glitches.
Hard to find the lights I want. Search tool needs tweaking. Eventually found what i needed.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor