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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Ordering was painless and very fast delivery. I will be a return customer
Easy process great selection quick feedback fast delivery 📦 protective packaging
Super easy and they had exactly what I wanted. I will definitely be on their site again.
Back tire is 3 years old front tire is a year old still new never been used but I paid for brand new tires and expected to get new not tires that sit on a shelf for a couple of years front tire had a bend in the bead
I had a very good experience with J AND P cycles. Whenever I got my order delivered to the wrong place they fixed it for me. Item worked as intended.
Everything went smoothly I found exactly what I was looking for.
Best price anywhere and only took 1 minuter to order. With FREE SHIPPING.its the best deal anywhere...Thanks JP Cycles
Because of the information on the site and the ease of selecting the best product and ordering.
In store and delivery was good. Products were for my wife and if she is happy then so am I.
Been a customer for many years. Will be a customer for many more.
I have been doing business with J&P for a long time and the products are always good and the shipping is fast.
Super fast delivery and product quality Easy website to navigate
Good selection & site is easy to navigate... the prices are very competitive!
Overall was a good experience, will buy from them in the future
Everything fit and was what I expected. Will continue to buy from J&P Cycles.
I would've liked to of shipped all three orders through FedEx. My town does not deliver USPS to my house.
Ordered some spark plugs for my 1999 1200 sportster and they came asap and with no issues.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. We do offer a 90 day return on new unmounted items. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com