business logo of J&P Cycles

J&P CyclesReviews 18,710

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,321
quality
18,053
This company responds to reviews on average within 5 days

Instant Feedback

60,717 reviews

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Tennessee
1 review
0 helpful votes
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Straightforward purchase process
October 3, 2024

The website was easy to navigate, and the payment and demographic information entry was straightforward

Date of experience: September 23, 2024
New Jersey
1 review
0 helpful votes
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Hayden m6
October 3, 2024

Works great Jp cycle had what I wanted and shipped fast. Thanks

Date of experience: September 23, 2024
Ohio
1 review
0 helpful votes
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Product seemed well made
October 3, 2024

Product ordered and believed it would fit the vehicle intended, but the item was unusable and did not fit with current configurations.

I had hope to know in advance of configuration problems with items but it seems this is not to be. No instructions included with item as was expected. Many times items purchased are used in obvious means.

Date of experience: September 23, 2024
Indiana
1 review
0 helpful votes
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Great customer service
October 3, 2024

Ordered my husband chaps for his bike. This was so easy. We received them within days of ordering. Hubby loves them!

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
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Pleasure to deal with
October 3, 2024

Organized website no problems placing an order, fast shipping

Date of experience: September 23, 2024
Oregon
3 reviews
0 helpful votes
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J&P Cycles is The best place to shop
October 3, 2024

No problem finding what I needed at J&P Cycles. Good selection of products to choose from.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Great product
October 3, 2024

Recently installed on my 750 street rod. Not the easiest to do just because of the way the bike is assembled but once i did it has improved my bike exponentially. A lot more responsive and faster too.

Date of experience: September 23, 2024
Alabama
1 review
0 helpful votes
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S&S slip on exhaust
October 3, 2024

I couldn't be happier with my new exhaust. Shipping was super fast and the product was easy to install!

Date of experience: September 23, 2024
Brazil
1 review
0 helpful votes
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Thank you very much, it met all expectations,in addition to the agility of delivery, the ease of purchasing in complete safety

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Mirrors for bike
October 3, 2024

Yes received my order very quickly like always, thanks again,,,,

Date of experience: September 23, 2024
North Carolina
1 review
0 helpful votes
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It was the wrong part you sent
October 3, 2024
Updated review

If I can get it someplace else I will. It takes to long to receive and I don't get any discount

Date of experience: September 23, 2024
Kimberly E. J&P Cycles Rep
11 months ago

I looked into your order on 9/10 and we shipped on 9/10.We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue


Need some discounts spending a lot of cash
September 1, 2024
Previous review

Need some discounts spending a lot of cash

Date of experience: August 22, 2024
New Hampshire
1 review
0 helpful votes
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Bike part
October 3, 2024

Came fast looks good holes on bottom little hard to line up rides works well

Date of experience: September 23, 2024
Nevada
2 reviews
0 helpful votes
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Well done.
October 2, 2024

It was an experience a real experience a very real real experience that was real.

Date of experience: September 22, 2024
Alabama
1 review
0 helpful votes
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The right parts for my bike!
October 2, 2024

All my parts were in stock. Typed in my model number and only choices for my bike popped up. Couldn't have been easier.

Date of experience: September 22, 2024
Oregon
1 review
0 helpful votes
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Fast & easy
October 2, 2024
Updated review

Easy & fast. Had what I needed. Took longer than the time frame given. (Paid for express, 1/2 order took 5-7days to arrive.

Date of experience: September 22, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Easy & fast
September 21, 2024
Previous review

Easy & fast. Had what I needed

Date of experience: September 11, 2024
Tennessee
1 review
0 helpful votes
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Great
October 2, 2024

Great place to shop…………………. ……………………. ……………………………………………

Date of experience: September 22, 2024
New Zealand
1 review
0 helpful votes
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Fast delivery! Good Products! Thanks!
October 2, 2024
Updated review

Harley Panhead parts, correct, delivered to New Zealand address, super fast and reliable. Thank you.

Date of experience: September 22, 2024

Correct part, Fast International Delivery!
August 10, 2024
Previous review

Correct parts, fast delivery to New Zealand for my Knuck! Thanks!

Date of experience: July 31, 2024
Wisconsin
1 review
0 helpful votes
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Satisfied
October 2, 2024

The parts arrived in a timely manner and the price for the package was fair

Date of experience: September 22, 2024
Alabama
1 review
0 helpful votes
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Stop notch service
October 2, 2024

Complete customer satisfaction throughout the entire purchasing process.

Date of experience: September 22, 2024
New Mexico
1 review
0 helpful votes
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J&P Excellece
October 2, 2024
Updated review

J&P excellence is the norm for J&P aftermarket motorcycle parts. The only thing that ever set me off about what's going on in this industry is that they get away with their hardcopy catalog that I enjoy looking at over and over again instead of getting online. Please donate

Date of experience: September 22, 2024

Paypal Site did not work
September 17, 2024
Previous review

Paypal Site did not work

Date of experience: September 7, 2024