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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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The website was easy to navigate, and the payment and demographic information entry was straightforward
Product ordered and believed it would fit the vehicle intended, but the item was unusable and did not fit with current configurations.
I had hope to know in advance of configuration problems with items but it seems this is not to be. No instructions included with item as was expected. Many times items purchased are used in obvious means.
Ordered my husband chaps for his bike. This was so easy. We received them within days of ordering. Hubby loves them!
Organized website no problems placing an order, fast shipping
No problem finding what I needed at J&P Cycles. Good selection of products to choose from.
Recently installed on my 750 street rod. Not the easiest to do just because of the way the bike is assembled but once i did it has improved my bike exponentially. A lot more responsive and faster too.
I couldn't be happier with my new exhaust. Shipping was super fast and the product was easy to install!
Thank you very much, it met all expectations,in addition to the agility of delivery, the ease of purchasing in complete safety
Yes received my order very quickly like always, thanks again,,,,
If I can get it someplace else I will. It takes to long to receive and I don't get any discount
Need some discounts spending a lot of cash
It was an experience a real experience a very real real experience that was real.
All my parts were in stock. Typed in my model number and only choices for my bike popped up. Couldn't have been easier.
Easy & fast. Had what I needed. Took longer than the time frame given. (Paid for express, 1/2 order took 5-7days to arrive.
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Harley Panhead parts, correct, delivered to New Zealand address, super fast and reliable. Thank you.
Correct parts, fast delivery to New Zealand for my Knuck! Thanks!
Complete customer satisfaction throughout the entire purchasing process.
J&P excellence is the norm for J&P aftermarket motorcycle parts. The only thing that ever set me off about what's going on in this industry is that they get away with their hardcopy catalog that I enjoy looking at over and over again instead of getting online. Please donate
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
I looked into your order on 9/10 and we shipped on 9/10.We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue