business logo of J&P Cycles

J&P CyclesReviews 18,700

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,320
quality
18,043
This company responds to reviews on average within 5 days

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60,697 reviews

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Arizona
1 review
0 helpful votes
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Great service from you guys
October 3, 2024

Great price and I have ordered from you guys,fast service and the right parts

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Nice helmet for the price
October 3, 2024

Nice helmet and quick delivery. Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah.

Date of experience: September 23, 2024
Oklahoma
1 review
0 helpful votes
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Ordered for a friend.
October 3, 2024

Ordered the 1" rise handlebars. They arrived sooner than expected and were just what my buddy needed.

Date of experience: September 23, 2024
South Carolina
1 review
0 helpful votes
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I had to return my items
October 3, 2024

I was pleased with my whole shopping experience. I unfortunately didn't order the correct part. I'm currently in the return process waiting for my money to be returned. I plan on buying a whole new exhaust I have some ideas. I plan on using j&p again.

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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Ordering on line is really nice.
October 3, 2024

Easy look up of item.
Check out was simple.
All I needed was $$$ 😁

Date of experience: September 23, 2024
Maryland
1 review
0 helpful votes
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Fast shipping, great pricing!
October 3, 2024

So much smoother than Dennis Kirk! No pop ups and ad blockers on the phone. Love this $#*!!

Date of experience: September 23, 2024
Oregon
4 reviews
0 helpful votes
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I received my K&N Filter Cleaner and Oil but when I went to open the box it was wet with liquid cleaner. Evidently the container got cracked in shipment and a lot of it spilled out. The manufacturers box was inside a small outer box that had a deflated bubble pack that allowed it to slide around it the package.

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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Oil DipStick Purchased
October 3, 2024

Easy and clear process to follow to find, order and purchase

Date of experience: September 23, 2024
North Carolina
1 review
0 helpful votes
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Windshield
October 3, 2024

Good fit good, looks good, thank you fit up correctly, made bike look good

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
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Great products! Great service!
October 3, 2024

Ordered a bunch of stuff. Went on sale the next day. I called and they fixed me up with the sale pricing. No hassle at all! Great people!

Date of experience: September 23, 2024
Ohio
1 review
0 helpful votes
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Great service even better products
October 3, 2024

Awesome and easy. Really liked the chat feature. Very knowledgeable people on the other end.

Date of experience: September 23, 2024
Tennessee
1 review
0 helpful votes
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Straightforward purchase process
October 3, 2024

The website was easy to navigate, and the payment and demographic information entry was straightforward

Date of experience: September 23, 2024
New Jersey
1 review
0 helpful votes
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Hayden m6
October 3, 2024

Works great Jp cycle had what I wanted and shipped fast. Thanks

Date of experience: September 23, 2024
Ohio
1 review
0 helpful votes
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Product seemed well made
October 3, 2024

Product ordered and believed it would fit the vehicle intended, but the item was unusable and did not fit with current configurations.

I had hope to know in advance of configuration problems with items but it seems this is not to be. No instructions included with item as was expected. Many times items purchased are used in obvious means.

Date of experience: September 23, 2024
Indiana
1 review
0 helpful votes
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Great customer service
October 3, 2024

Ordered my husband chaps for his bike. This was so easy. We received them within days of ordering. Hubby loves them!

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
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Pleasure to deal with
October 3, 2024

Organized website no problems placing an order, fast shipping

Date of experience: September 23, 2024
Oregon
3 reviews
0 helpful votes
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J&P Cycles is The best place to shop
October 3, 2024

No problem finding what I needed at J&P Cycles. Good selection of products to choose from.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Great product
October 3, 2024

Recently installed on my 750 street rod. Not the easiest to do just because of the way the bike is assembled but once i did it has improved my bike exponentially. A lot more responsive and faster too.

Date of experience: September 23, 2024
Alabama
1 review
0 helpful votes
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S&S slip on exhaust
October 3, 2024

I couldn't be happier with my new exhaust. Shipping was super fast and the product was easy to install!

Date of experience: September 23, 2024
Brazil
1 review
0 helpful votes
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Thank you very much, it met all expectations,in addition to the agility of delivery, the ease of purchasing in complete safety

Date of experience: September 23, 2024