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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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My bf ordered this for his Harley bike and works good and delivery was faster than expected.
When it arrive I opened it up to find that the right end of the bar was scuffed and the paint was chipped down to the bare metal. For the cost, it seems like a cheaply made product vs the better priced drag bars quality.
Ordered the tire and received when confirmation stated! Thank you
Shipped promptly. Fed ex had issues and held item at the local warehouse for 3 days before delivering, otherwise service was fine
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue
Fast delivery and just what I ordered! Can't go wrong ordering from J&P Cycles!
The parts were quality made just didn't fit my 76 FXE front caliper, there wasn't enough material for my comfort
J&P Always delivers! Parts were correct and arrived in 2-3 days. Still waiting for parts I ordered from another company BEFORE i placed my J&P order.
Part came quickly. Worked as advertised. Always a good experience with these guys.
Unfortunately, I ordered a size too big so I will be returning but the jacket itself was absolutely what I was looking for great quality and I absolutely loved it. Except for the size, I followed the reviews. They said to go with your shirt size, Or a size larger.
It should have been a size under, the jackets run large.
Great customer service quick response and fast shipping.
Would buy again.
Thought I had the wrong part it was the right part to explained everything it went well thank you
Ordered parts for my bike and they were straight bolt ones and did exactly what they needed to do.
First time user... excellent site, will reserve final judgement until it is received and installed.
The passenger floorboards I ordered for my 2024 Tri-Glide fit perfectly and look great on the bike.
Very satisfied with the products and prices. The shipping process can use work though. I ordered a kit/package deal item and the pieces shipped separately from different places and were delivered 4 days apart.
The product slips right on and lines up as should for bolts on the frame.
Shipped quick. Great quality, tried other bars but these feel very locked in and solid. Great set of bars.
Very happy to see that you carried the item in stock that I've been looking for! Perfect fit on my '18 HD Fatboy 114. Great price and fast shipping. Thanks once again J&P Cycles!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.