business logo of J&P Cycles

J&P CyclesReviews 18,638

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,311
quality
17,983
This company responds to reviews on average within 5 days

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60,530 reviews

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New York
1 review
0 helpful votes
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Hassle free, very easy to place an order. I do not like lengthy responses.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Helps the bike ride better
October 9, 2024

My bf ordered this for his Harley bike and works good and delivery was faster than expected.

Date of experience: September 29, 2024
California
1 review
0 helpful votes
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Dissatisfied
October 9, 2024

When it arrive I opened it up to find that the right end of the bar was scuffed and the paint was chipped down to the bare metal. For the cost, it seems like a cheaply made product vs the better priced drag bars quality.

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.

Texas
1 review
0 helpful votes
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Motorcycle Tire
October 9, 2024

Ordered the tire and received when confirmation stated! Thank you

Date of experience: September 29, 2024
Ohio
1 review
0 helpful votes
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Motorcycle tire
October 9, 2024

Shipped promptly. Fed ex had issues and held item at the local warehouse for 3 days before delivering, otherwise service was fine

Date of experience: September 29, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Delaware
1 review
0 helpful votes
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Harley parts
October 9, 2024

Fast delivery and just what I ordered! Can't go wrong ordering from J&P Cycles!

Date of experience: September 29, 2024
Tennessee
1 review
0 helpful votes
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Excellent
October 9, 2024

Smoothly product worked as described and also came in a timely manner

Date of experience: September 29, 2024
Illinois
1 review
0 helpful votes
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Quality part
October 9, 2024

The parts were quality made just didn't fit my 76 FXE front caliper, there wasn't enough material for my comfort

Date of experience: September 29, 2024
Virginia
1 review
0 helpful votes
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Correct part arrived quickly.
October 9, 2024

J&P Always delivers! Parts were correct and arrived in 2-3 days. Still waiting for parts I ordered from another company BEFORE i placed my J&P order.

Date of experience: September 29, 2024
Kentucky
1 review
0 helpful votes
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Extended kickstand and spring.
October 9, 2024
Updated review

Part came quickly. Worked as advertised. Always a good experience with these guys.

Date of experience: September 29, 2024

Quick and easy
May 1, 2024
Previous review

Quick and easy.

Date of experience: April 21, 2024
Louisiana
1 review
0 helpful votes
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Greate leather jacket
October 9, 2024

Unfortunately, I ordered a size too big so I will be returning but the jacket itself was absolutely what I was looking for great quality and I absolutely loved it. Except for the size, I followed the reviews. They said to go with your shirt size, Or a size larger.
It should have been a size under, the jackets run large.

Date of experience: September 29, 2024
Arizona
1 review
0 helpful votes
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Great service!
October 9, 2024

Great customer service quick response and fast shipping.
Would buy again.

Date of experience: September 29, 2024
New Jersey
2 reviews
0 helpful votes
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AAA
October 9, 2024

Thought I had the wrong part it was the right part to explained everything it went well thank you

Date of experience: September 29, 2024
Indiana
1 review
0 helpful votes
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Great service
October 9, 2024

Ordered parts for my bike and they were straight bolt ones and did exactly what they needed to do.

Date of experience: September 29, 2024
Louisiana
1 review
0 helpful votes
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Timely delivery
October 9, 2024

First time user... excellent site, will reserve final judgement until it is received and installed.

Date of experience: September 29, 2024
Ohio
1 review
0 helpful votes
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Perfect fit
October 9, 2024

The passenger floorboards I ordered for my 2024 Tri-Glide fit perfectly and look great on the bike.

Date of experience: September 29, 2024
Illinois
2 reviews
0 helpful votes
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Overall good expert
October 9, 2024

Very satisfied with the products and prices. The shipping process can use work though. I ordered a kit/package deal item and the pieces shipped separately from different places and were delivered 4 days apart.

Date of experience: September 29, 2024
Texas
1 review
0 helpful votes
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The product slips right on and lines up as should for bolts on the frame.

Date of experience: September 29, 2024
Kentucky
1 review
0 helpful votes
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Great bars
October 9, 2024

Shipped quick. Great quality, tried other bars but these feel very locked in and solid. Great set of bars.

Date of experience: September 29, 2024
Texas
1 review
0 helpful votes
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ARLEN NESS Air Filter
October 8, 2024

Very happy to see that you carried the item in stock that I've been looking for! Perfect fit on my '18 HD Fatboy 114. Great price and fast shipping. Thanks once again J&P Cycles!

Date of experience: September 28, 2024