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J&P CyclesReviews 18,650

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,314
quality
17,995
This company responds to reviews on average within 5 days

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60,557 reviews

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Kentucky
1 review
0 helpful votes
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Extended kickstand and spring.
October 9, 2024
Updated review

Part came quickly. Worked as advertised. Always a good experience with these guys.

Date of experience: September 29, 2024

Quick and easy
May 1, 2024
Previous review

Quick and easy.

Date of experience: April 21, 2024
Louisiana
1 review
0 helpful votes
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Greate leather jacket
October 9, 2024

Unfortunately, I ordered a size too big so I will be returning but the jacket itself was absolutely what I was looking for great quality and I absolutely loved it. Except for the size, I followed the reviews. They said to go with your shirt size, Or a size larger.
It should have been a size under, the jackets run large.

Date of experience: September 29, 2024
Arizona
1 review
0 helpful votes
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Great service!
October 9, 2024

Great customer service quick response and fast shipping.
Would buy again.

Date of experience: September 29, 2024
New Jersey
2 reviews
0 helpful votes
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AAA
October 9, 2024

Thought I had the wrong part it was the right part to explained everything it went well thank you

Date of experience: September 29, 2024
Indiana
1 review
0 helpful votes
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Great service
October 9, 2024

Ordered parts for my bike and they were straight bolt ones and did exactly what they needed to do.

Date of experience: September 29, 2024
Louisiana
1 review
0 helpful votes
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Timely delivery
October 9, 2024

First time user... excellent site, will reserve final judgement until it is received and installed.

Date of experience: September 29, 2024
Ohio
1 review
0 helpful votes
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Perfect fit
October 9, 2024

The passenger floorboards I ordered for my 2024 Tri-Glide fit perfectly and look great on the bike.

Date of experience: September 29, 2024
Illinois
2 reviews
0 helpful votes
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Overall good expert
October 9, 2024

Very satisfied with the products and prices. The shipping process can use work though. I ordered a kit/package deal item and the pieces shipped separately from different places and were delivered 4 days apart.

Date of experience: September 29, 2024
Texas
1 review
0 helpful votes
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The product slips right on and lines up as should for bolts on the frame.

Date of experience: September 29, 2024
Kentucky
1 review
0 helpful votes
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Great bars
October 9, 2024

Shipped quick. Great quality, tried other bars but these feel very locked in and solid. Great set of bars.

Date of experience: September 29, 2024
Texas
1 review
0 helpful votes
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ARLEN NESS Air Filter
October 8, 2024

Very happy to see that you carried the item in stock that I've been looking for! Perfect fit on my '18 HD Fatboy 114. Great price and fast shipping. Thanks once again J&P Cycles!

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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Tire
October 8, 2024

It was a good tire and fast delivery but, but I returned it. My husband didn't need it after all.

Date of experience: September 28, 2024
Nebraska
1 review
0 helpful votes
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Finding products
October 8, 2024

It's hard to find the items we need. Would prefer to have a catalog.

Date of experience: September 28, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
2 reviews
0 helpful votes
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Fast return
October 8, 2024
Updated review

Easy as pie. It was no problem finding what I was looking for. We I got the parts I didn't need them. The return was very easy

Date of experience: September 28, 2024

2nd hand
July 10, 2024
Previous review

JP cycles has always been easy to order from.
I purchased a previously installed Bluetooth headset.
Everything worked except the power cord was missing. Luckily my phone uses the same cord. Also the velcro pad to secure the ear pieces were not with the kit. But fir 1/3 the price of a new one I made it work.

Date of experience: June 30, 2024
Michigan
1 review
0 helpful votes
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Shipping
October 8, 2024

Very fast shipping,,, was exactly what I ordered,,,,,,,,,,

Date of experience: September 28, 2024
Pennsylvania
1 review
0 helpful votes
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Brake line
October 8, 2024

Everything fit just like it should have. Working good thanks

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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Dynojet
October 8, 2024

Great service. Only company that I could find that would ship parts to me while I was overseas. Also the only company that I I know of that when you pay extra for next day delivery that you actually get it the next day.

Date of experience: September 28, 2024
Kentucky
1 review
0 helpful votes
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Shipping
October 8, 2024

The shipping is very fast. Think I received the part in two days.

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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I have purchased many times from J&P with complete satisfaction.

Date of experience: September 28, 2024
Texas
1 review
0 helpful votes
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Maltese Cross
October 8, 2024

Priced reasonably, shipping time was good. One mirror arrived with broken glass. I was replacing damaged mirrors that perfectly matched the J&P order and fortunately one of the glass portion of the old one was good so was able to complete the install

Date of experience: September 28, 2024