business logo of J&P Cycles

J&P CyclesReviews 18,625

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,310
quality
17,970
This company responds to reviews on average within 5 days

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60,509 reviews

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California
1 review
0 helpful votes
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Chrome shifter linkage
October 10, 2024
Updated review

I received my order on time,and it was of good quality and installed easily!

Date of experience: September 30, 2024

Good experience
July 6, 2024
Previous review

Good experience

Date of experience: June 26, 2024
Utah
1 review
0 helpful votes
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As expected!
October 10, 2024

The item I ordered was as expected and shipping was great for todays world and where I live.

Date of experience: September 30, 2024
Alabama
2 reviews
0 helpful votes
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Fast quick and affordable
October 10, 2024

The tire fits perfect and it was affordable very hard finding tires for the bike model that I have because it's an old bike and this place had it thank you guys so much

Date of experience: September 30, 2024
Wyoming
1 review
0 helpful votes
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Nice Job!
October 10, 2024

Great service and product was well packaged. Extremely satisfied.

Date of experience: September 30, 2024
Illinois
1 review
0 helpful votes
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New Seat for my DWG
October 10, 2024

Great product, fast delivery, and perfect fitment for my particular bike!

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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So Far, So Good
October 10, 2024

Easy ordering. Fairly fast shipping. Tire isn't mounted yet, but it looks like what was expected.

Date of experience: September 30, 2024
California
2 reviews
0 helpful votes
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Always a good experience
October 10, 2024

Customer service is good and they are always willing to help and answer your questions.

Date of experience: September 30, 2024
Michigan
1 review
0 helpful votes
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Great Service, Great Professionalism
October 10, 2024
Updated review

They were very quick and efficient and fulfilling my order and even correcting my own mistake in the shipping information. They quickly corrected the shipping address and I received my order on time well packaged and in great condition I highly recommend JP cycles for any of your motorcycle needs.

Date of experience: September 30, 2024

Great experience
May 7, 2024
Previous review

Great experience

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
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Hassle free, very easy to place an order. I do not like lengthy responses.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Helps the bike ride better
October 9, 2024

My bf ordered this for his Harley bike and works good and delivery was faster than expected.

Date of experience: September 29, 2024
California
1 review
0 helpful votes
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Dissatisfied
October 9, 2024

When it arrive I opened it up to find that the right end of the bar was scuffed and the paint was chipped down to the bare metal. For the cost, it seems like a cheaply made product vs the better priced drag bars quality.

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.

Texas
1 review
0 helpful votes
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Motorcycle Tire
October 9, 2024

Ordered the tire and received when confirmation stated! Thank you

Date of experience: September 29, 2024
Ohio
1 review
0 helpful votes
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Motorcycle tire
October 9, 2024

Shipped promptly. Fed ex had issues and held item at the local warehouse for 3 days before delivering, otherwise service was fine

Date of experience: September 29, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Delaware
1 review
0 helpful votes
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Harley parts
October 9, 2024

Fast delivery and just what I ordered! Can't go wrong ordering from J&P Cycles!

Date of experience: September 29, 2024
Tennessee
1 review
0 helpful votes
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Excellent
October 9, 2024

Smoothly product worked as described and also came in a timely manner

Date of experience: September 29, 2024
Illinois
1 review
0 helpful votes
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Quality part
October 9, 2024

The parts were quality made just didn't fit my 76 FXE front caliper, there wasn't enough material for my comfort

Date of experience: September 29, 2024
Virginia
1 review
0 helpful votes
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Correct part arrived quickly.
October 9, 2024

J&P Always delivers! Parts were correct and arrived in 2-3 days. Still waiting for parts I ordered from another company BEFORE i placed my J&P order.

Date of experience: September 29, 2024
Kentucky
1 review
0 helpful votes
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Extended kickstand and spring.
October 9, 2024
Updated review

Part came quickly. Worked as advertised. Always a good experience with these guys.

Date of experience: September 29, 2024

Quick and easy
May 1, 2024
Previous review

Quick and easy.

Date of experience: April 21, 2024
Louisiana
1 review
0 helpful votes
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Greate leather jacket
October 9, 2024

Unfortunately, I ordered a size too big so I will be returning but the jacket itself was absolutely what I was looking for great quality and I absolutely loved it. Except for the size, I followed the reviews. They said to go with your shirt size, Or a size larger.
It should have been a size under, the jackets run large.

Date of experience: September 29, 2024
Arizona
1 review
0 helpful votes
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Great service!
October 9, 2024

Great customer service quick response and fast shipping.
Would buy again.

Date of experience: September 29, 2024