From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have purchased this product before. It does what it was designed to do. So I purchased it again. The product was received as described.
I received my order for twin bag rails on Oct 4th and installed them that night when I went to install the end becket I realized JP cycles sent two lefts I reached out on Monday 7th and here is the 15 and the issue still hasn't been resolved
Hope JPC will just send 1 right side bracket so the I don't have to remove the rails which are already installed
I ordered the Drag Specialties HD FLSTC replacement ignition switch. The ordering process was easy, it was shipped quickly, and it fit the motorcycle perfectly.
Very comfortable seat for both the rider and the passenger.
I am not sure why everyone wants an immediate reviews when I haven't had an opportunity to install it yet.
Awesome experience ease of ordering and right product a lot of products to choose from
Smooth as usual except for the weird wrinkle them I ordered two gaskets and they came from two different places several days apart. Since I paid a good bit more for the shipping than the parts, it left me wondering if that was necessary. I guess logistics don't always seem logical but kudos to JP because they did what it took to get the parts to me.
The shipping company could do bettering updating their status.
I've been ordering from J&p for about 15 years now. Always an easy and fast experience.
Can always find what I am looking for. Great prices as well!
The RPM membership might be of some use for someone who buy a lot of stuff. That's not me.
Your messaging indicated a discount for new membership for this order but was then withdrawn at checkout. Crappy
Easily found what I was looking for. Picked one out based on the reviews. Did J&P chat to confirm that it would fit my bike. Answered right away and verified it would fit my model.
Arrived in 2 days. I love buying from this store.
Great counter service by the Parts guy, knew what I needed and parts were here in three days
Parts were what I ordered and they arrived promptly. Great service.
I have made 3 orders recently, first I bought ba rebuild kit for a 1999 Softail Front brake master cylinder. Rebuild kit, I'm not sure what happened with this as it would be cheaper to fix than buy new, After the rebuild the brakes still did not work. No fluid coming through the cylinder. I did it right as it is an easy rebuild, Due to time restraints I bought a new cylinder, still waiting for it. I guess I missed something. Third was bolts (5) for the rear wheel, I went by the "fits this bike" and should have read better what I bought, They are too short. But they let me return them. So far I'm happy with J&P Cycles. Mostly the problems were mine but that's life. I can't blame anyone but myself. I still buy from J&P and will continue to do so.
Most online parts places only let you pick 2 of these. J&P did all 3!
I have never had a problem getting the parts I need for my Mc. Always good quality.
Very professional and knowledgeable.fast service.answered all questions.big selection of products wouldn't hesitate to order from them again.highly recommend j and p.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members