From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have never had a problem getting the parts I need for my Mc. Always good quality.
Very professional and knowledgeable.fast service.answered all questions.big selection of products wouldn't hesitate to order from them again.highly recommend j and p.
Everything was perfect price quality, and the speedy delivery service I will certainly purchase from this place again. I was very satisfied.
Shipment was fast, part was as described. Jp cycles has always been in my preferred shops list.
JP had what I needed amd shipped it fast. Happy with my order.
Bad will never order anything else got the wrong part so now stuck with what I got tried to return it didn't work out
Was easy to find. Shipped fast. Grips are ok just skinnier than I would have liked.
Pricing was fair. The shipping was really fast. Products were exactly what I ordered.
No problems, order came quickly, well packed. Previous good experience.
I have been ordering various motorcycle parts and supplies for a very long time from J&P Cycles. I am always satisfied with the price, quality and fast shipping I have received.
Always what I need at a great price and the satisfaction know it is an exact fit for my bike. Love J&P been a customer since the beginning
It was easy to find the items I wanted. Shipping was quick and accurate
The brake pads ordered were correct, except that the holes for the slide pins were not in the correct place. Had to modify them to fit my bike. I ordered from a bike specific site so that I knew I was getting the right part, they came in and I had to hog out the holes to fit my intruder. I would have returned them but I was leaving on a long ride and couldn't wait another week and a half, so i.made them work. Please contact the manufacturer.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
I've been purchasing parts from J&P for 7 years for various motorcycles. Never really had any problems.
Ordered blue wires and blue grips to accent the 2021 Streetbob. Order came to the house in 6 days.
Part ordered not the same as on the bike but fits and is OK so I will keep it... comes with not seeing it or touching it on line orders...
Easy ordering and quick delivery! Will definitely shop online again through J&P!
Prompt delivery, definitely a plus in my book. They have a nice selection and pretty good prices.
Better and easier than dealing with the dealer parts dept which is allways a pain in the___!
From the time I ordered it was only a few days before I got what I ordered👍🏻. The price was right also.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I see you are working with our team to get this resolved. They are just waiting on your pics to get this returned and the corrected item out to you. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.