From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Purchase and delivery was fantastic
The product wasn't great. But I'm a fabricator and was able to get it to work.
The hardware did not fit well and threads needed a cleaning and the blocks needed to be tapped out properly
Fast shipping fair price order to receive within days. Fast reliable service
Needed wide white wall tires for my Harley. The tires were in stock and shipped within a decent time. No problems at all.
I called asking about a sissy bar and the cushion for it and they were more than helpful with assisting me.
Got a kenda tire. J n P cycle had the best price n I received it faster than what they said. Great service, great price!
My forward control kit was installed on my 1999 Sportster twenty-four years ago, so I'm happy I can still get replacement parts. :)
Did not receive gasket as advertised and had to reuse from stock derby cover.
It is easy and quick. Ship to home not US post office about mis
Quick and easy product was as described transaction was fast
Ordered wrong seat and was able to return without issues. Got good recomendations. New seat is perfect
My order came in fast and on time. Ordering online was easy. Great company.
Fairly easy. Lots of options.
But expensive. Would love to see more sales.
I purchased a new motorcycle tire to replace the first tire ordered that was defective (tire wouldn't balance correctly). J&P responded with information about how to return the product, requiring that I buy a new tire before the defective tire was returned (understandable). Am in the process of getting the defective product returned. New tire was received, installed, balanced and in service. Unfortunate that a new Michelin tire could not be balanced, but the new one passed.
Looks great on the bike and so much more comfortable then the stock seat
Simple, Easy and always accurate on there descriptions and how they fit.
Ordered part just as done for many years past but this time received a bill / charge from "Cycle gear. Com". When I looked on my account with them no purchase existed. I had gone by the local Cycle Gear shop and made inquiry about the charge and they had no record of transaction and stated 'maybe hack/fraud. I then filed a query with Pay Pal and was told it was legitimate purchase. After doing some research and finding the Logo "Revzilla" on document sent me by Pay Pal and decided to follow the money. In doing so I finally found a charge I made to "J&P" for the amount and was not entered into that J&P account under my name until sent. I now realize all three entities are owned by the same corp. and hope future any transactions have the receipt / purchase listed with the company with which they were made. Do not know how many other company's are owned by this corporation but don't wish to play hide and seek with billing in future. S.D. Harvey
Easy website to navigate with most all the parts to keep my honey's running and happy. Not so with my bankroll!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.