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J&P CyclesReviews 18,485

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,298
quality
17,832
This company responds to reviews on average within 5 days

Instant Feedback

60,112 reviews
Idaho
1 review
0 helpful votes
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Great product!
October 28, 2024

Ordered my temp/oil level dipstick and was correct item for my bike with seamless delivery and customer service. J & P rocks!
This isn't the first order nor will it be my last.

Date of experience: October 18, 2024
Kimberly E. — J&P Cycles Rep
10 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Connecticut
2 reviews
0 helpful votes
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I couldn't ask for more
October 28, 2024

I've ordered a number of products through J&P Cycles. They have a good selection, timely delivery, and no crazy policies like, "Absolutely no returns" like others do. What more could I ask for. Thanks guys.

Date of experience: October 18, 2024
Colorado
1 review
0 helpful votes
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Was able to get all the parts I needed to get my new to me Harley sorted out.

Date of experience: October 18, 2024
Massachusetts
1 review
0 helpful votes
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Great helmet
October 28, 2024

Was having a hard time finding a feminine xs helmet and this one is perfect for me and checks all my needs.

Date of experience: October 18, 2024
Louisiana
2 reviews
0 helpful votes
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Street Glide Faring Trim
October 28, 2024

Always great products and fantastic fast service and delivery.

Date of experience: October 18, 2024
Georgia
1 review
0 helpful votes
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Completely wrong part delivered
October 28, 2024

Or one part and got a whole completely different part sent me back a couple of days, but customer service did the best they could have made the best of a bad situation

Date of experience: October 18, 2024
Kimberly E. — J&P Cycles Rep
10 months ago

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Georgia
1 review
0 helpful votes
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Great
October 27, 2024

Well packed an exactly as described an good quality extremely satisfied

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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Correct light bulbs came in.
October 27, 2024

Sent via UPS which got the package close, then they handed it over to the post office which delayed delivery 2 days. UPS does this all the time. If we sent this smaller package directly thru USPS I would have gotten these bulbs on time. Nothing wrong with J&P cycles, just UPS.

Date of experience: October 17, 2024
Michigan
1 review
0 helpful votes
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Product as decribed
October 27, 2024

Great tire and fast shippinggreat tire and fast shippinggreat tire and fast shippinggreat tire and fast shipping

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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Great service
October 27, 2024

The website was created way to navigate, find the right product and fast delivery.

Date of experience: October 17, 2024
Oklahoma
1 review
0 helpful votes
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October 27, 2024

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Date of experience: October 17, 2024
Virginia
1 review
0 helpful votes
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Nice Shop
October 27, 2024

Staff was very helpful and had good knowledge of products available. Nice place.

Date of experience: October 17, 2024
Kentucky
1 review
0 helpful votes
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Torquer 450
October 27, 2024

Was fast on getting it had the slip on in like 2 days very happy

Date of experience: October 17, 2024
Texas
2 reviews
0 helpful votes
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As titled, I received exactly what was ordered, at exactly the price quoted. Everything arrived very quickly and in good condition. The item I ordered was a couple of J&P brand slip ons for my Indian. They were pretty inexpensive, so I was concerned that they would be cheap in construction or quality. That was definitely not the case. These are solid quality, with good quality welds and chroming. I would definitely recommend these and J&P to anyone.

Date of experience: October 17, 2024
Canada
1 review
0 helpful votes
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Great experience
October 27, 2024

Product description is good. Simple website, easy to order. Thank's 🙂

Date of experience: October 17, 2024
Illinois
1 review
0 helpful votes
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Great service
October 27, 2024

Very easy to order and received items very quickly and all parts fit perfectly.

Date of experience: October 17, 2024
Delaware
1 review
0 helpful votes
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Great service
October 26, 2024

Fast,Easy,Reliable great service highly recommended thank you part works great

Date of experience: October 16, 2024
Florida
1 review
0 helpful votes
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Always fits
October 26, 2024

Jp cycles don't miss on the fitment. Always on time and parts work

Date of experience: October 16, 2024
Georgia
1 review
0 helpful votes
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Navigation on website was easy and ordering process was good

Date of experience: October 16, 2024
Pennsylvania
1 review
0 helpful votes
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Great quality parts!
October 26, 2024

I ordered what I needed. It shipped when it said it would. Great experience

Date of experience: October 16, 2024