Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Ordered my temp/oil level dipstick and was correct item for my bike with seamless delivery and customer service. J & P rocks!
This isn't the first order nor will it be my last.
I've ordered a number of products through J&P Cycles. They have a good selection, timely delivery, and no crazy policies like, "Absolutely no returns" like others do. What more could I ask for. Thanks guys.
Was able to get all the parts I needed to get my new to me Harley sorted out.
Was having a hard time finding a feminine xs helmet and this one is perfect for me and checks all my needs.
Always great products and fantastic fast service and delivery.
Or one part and got a whole completely different part sent me back a couple of days, but customer service did the best they could have made the best of a bad situation
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Well packed an exactly as described an good quality extremely satisfied
Sent via UPS which got the package close, then they handed it over to the post office which delayed delivery 2 days. UPS does this all the time. If we sent this smaller package directly thru USPS I would have gotten these bulbs on time. Nothing wrong with J&P cycles, just UPS.
Great tire and fast shippinggreat tire and fast shippinggreat tire and fast shippinggreat tire and fast shipping
The website was created way to navigate, find the right product and fast delivery.
Was fast on getting it had the slip on in like 2 days very happy
As titled, I received exactly what was ordered, at exactly the price quoted. Everything arrived very quickly and in good condition. The item I ordered was a couple of J&P brand slip ons for my Indian. They were pretty inexpensive, so I was concerned that they would be cheap in construction or quality. That was definitely not the case. These are solid quality, with good quality welds and chroming. I would definitely recommend these and J&P to anyone.
Product description is good. Simple website, easy to order. Thank's 🙂
Very easy to order and received items very quickly and all parts fit perfectly.
Fast,Easy,Reliable great service highly recommended thank you part works great
Jp cycles don't miss on the fitment. Always on time and parts work
Navigation on website was easy and ordering process was good
I ordered what I needed. It shipped when it said it would. Great experience
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.