Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Fast shipping. Arrived in only a day or two from ordering it.
Order arrived on time. Exactly what we were looking for! Thank you
Great customer service great prices thanks again guys will definitely do business with you in the future.
Found what I wanted and easily worked through the order. Parts were as advertised fit perfectly.
Quick shipping and great service… product was as described
Bought a Dyna that, unbeknownst to me when I bought it, had a Big Sucker kit under the oversized cover. Unfortunately it was installed incredibly poorly so when I went to replace the filter I found a couple screws missing, along with the breather bolts not being attached and a hose replacing them. Found this kit for far cheaper than replacing the whole assembly and everything rigged up like a charm.
They sent the me the Wrong part and don't carry the right part
Great parts at a great price
Plus a perfect fit everytime
Concise, easy and quick, helmet fits very well. Schuberth helmets reputation is one of the reasons I choose it.
I would definitely recommend this product if you have a Tri glide with radiator
As described and came in a timely manner.good product.bike looks great with it in
It was good. I went online, ordered parts, they delivered them, and I installed them.
Got a deal on open box break pads rear are good front are.not usable oh well is what it is that's what I get for trying to save money on something as important as breaks lesson learned hard way
Always got what i need at good price
Quick shipping and great prices. I haven't installed these but have used them in the past with zero issues.
Metzeler Block C tires are great tires. They were called by name on my equipment plate
My experience with J&P Cycles was smooth from beginning to end. The item page had all of the details necessary to make an informed purchase, the cart process was easy and shipping was very fast. Their communication was clear at every point of the process as well.
Knowledgeable, Excellent selection, haven't recieved a part or accessory that didn't fit like described
I needed to rebuild a carburetor that was installed on the vehicle around 2010. I did a lot of searching around the Internet for an affordable rebuild kit, as well as one particular O ring. The prices I was coming across were ridiculous, except for J&P Cycles. Their prices were so attractive compared to the other products I found that I clicked on the link only because I was sure it was an error and I would find the real price on their website. Well, the prices I saw in the search were the actual prices, which were far better than I could find elsewhere. Then, when it came to shipping, I paid for standard shipping, but I got a message that said I would get my product in two days. I had to log back in to review my order because I thought I accidentally clicked on an expedited shipping option. But, it was standard shipping, and I got my parts exactly when they predicted.
Very slow to package up product. Takes them 5 to 7 days to get the order out for shipping if you need it fast look else where
Largest choice of parts for Harley Davidson, great prices, very fast shipping, no one does it better than J&p Cycles!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.