Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Everything about the mufflers fits well on my bike and the sound is very crisp and exactly what I wanted.
All of the items were for a 70's Harley. Not the easiest bike to buy parts for all in one place. This was an easy transaction with no issues.
They have it all or they can get it, great place to shop no matter what U ride.
It was a great product and made to fit my hubby's bike. J&P are always reliable and have parts for what we need.
Spoke great English!
Quick delivery and a great product.
Nice to not buy garbage bc the vendor could care less...
They only sell good stuff!
They were out of spark plug caddies had to buy from another vendor unfortunately.
So far it's good. The only that u good improve is to offer the gaskets that u need to install the pipes
Constant chat offer is a bit much, I hate when the shopping experience is interrupted often
Always a good experience with J&P cycles always have the parts
Order just as advertised, thank you very much. Just what I needed.
Received my drive belt quickly and it worked with out any problems
Was good to get the starter back up and running! Thanks again!
Easy to find. Fitment was on the money. No problem installing.
Works great once you read and follow the instructions
Aka put bike in run/on position
Not accessory position
Very easy to find my part and order. Received part very quickly and fit perfect on my bike.
A good variety of parts and riding gear I don't find in my home dealership. The prices are competitive and often lower. I've been a customer for years.
Battery box appeared to be opened and re taped shut and cut open again post on positive side was all gunked up cleaned in and installed it didn't have time to return it hopefully it will be okay was expecting better
This is a little expensive but very well worth it. Shipping was fast!
Found a license plate frame that doesn't cost $100 bucks.
I got burley slammers for my 2004 wide glide. Burley is as allways whats expected. Quality parts that perform as should. J&P has allways delivered and this time is no exception. On time as allways and parts arrived in perfect condition. Not much more to it. Happy customer for well over 20 years
Fast shipping. Arrived in only a day or two from ordering it.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor