Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
I spent quite a bit of time looking for mounts for my highway pegs. I needed a 1/2" mounting hole. I finally found them on J&P Cycle. When they arrived they had 3/8" mounting holes. I was able to use them with a slight modification. Love them.
Always a good shopping experience, plenty of choices and the correct replacements needed for a great repair.
Easy and convenient quick shipping no problems! Great price will order online again thanks!
Everything i got came In a timely manner. I do wish it came as a kit option with all the bolts parts and bolts needed for project like I've seen at other places on the internet instead of having to order each piece separately.
Found the seat i wanted and ordered it, came within 3 days. Love how fast they are and the products are amazing
The product is a bit overpriced, but was just as described. My fitting was not as good as the OEM. So I returned the item. Having to pay to ship the product back was a pain. The shipping to my address was delayed by 30 hours by FedEx. I ordered on a Saturday, paid for 24 hour shipping and did not arrive until late Tuesday evening. This was not a good experience.
Everything I have ordered exceeds my expectations. I feel like a little kid on Christmas morning
Good fit. Nice material 👍🏽 definitely buying more gear from you guys!
Form, fix, and function match stock. The bearing seemed to be a little larger (tight) so I put it in the freezer before install
Have what I needed! Received day earlier and always pleased with J&P
I made two related purchases back to back and both arrived very quickly. I won't hesitate to order from you guys again.
I received the wrong tires i ordered. I received white wall tires that i definitely did not order for a Fat Boy.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Couldnt beat the price! Cost for 2 tubes was still less than 1 from th local HD store. I bought 2 so i can stock 1and use 1
Have several years ordering from J&P and always get great service and quick delivery
Everything was so easy. Ordering and receiving my order. Got it quick too! And super happy with quality
Everything about the mufflers fits well on my bike and the sound is very crisp and exactly what I wanted.
All of the items were for a 70's Harley. Not the easiest bike to buy parts for all in one place. This was an easy transaction with no issues.
They have it all or they can get it, great place to shop no matter what U ride.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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