business logo of J&P Cycles

J&P CyclesReviews 18,229

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,267
quality
17,579
This company responds to reviews on average within 5 days

Instant Feedback

59,532 reviews
New Hampshire
1 review
0 helpful votes
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Happy customer
November 26, 2024

Very quick and simple ordering process. My order was shipped right out.

Date of experience: November 16, 2024
New Hampshire
1 review
0 helpful votes
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Every part I ordered came in time they use ups so you know you will get your package and parts fit exactly as should

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Amazing service!
November 26, 2024

I was trying to find a rear tire for my husband's motorcycle and wasn't sure what I needed. I used the chat to get in touch with a CS rep. They were completely knowledgeable and extremely helpful on helping me get the correct tire. Shipping was extremely fast and efficient. Definitely a great experience!

Date of experience: November 16, 2024
Kansas
1 review
0 helpful votes
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Shipping success
November 26, 2024

Package arrived damage with a sticker from the shipper indicating it arrived at their facility damaged. Interior product packaging damaged. Actual product is just fine.

Date of experience: November 16, 2024
Ohio
1 review
0 helpful votes
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The order came in a very timely matter.
November 26, 2024

The item arrived quickly. We were pleased with the quality of the product.

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Excellent
November 26, 2024

Shipping was hassle free on time. I was stumbling trying to find bolt kits over the internet and for some reason could not find stock bolts for what I needed. But luckily J&P came through once again!

Date of experience: November 16, 2024
Tennessee
1 review
0 helpful votes
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Parts that are NOT crap
November 26, 2024

I hate buying parts online cause a picture could be manipulated any way they want and you end up with crap...
These people (J&P) are straight up and their parts don't suk...

Date of experience: November 16, 2024
Alabama
1 review
0 helpful votes
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Parts were as described
November 26, 2024
Updated review

The hardest part of this transaction was not having a catalog in hand to look up parts numbers. Having to go in and out of the internet was a pain.

Date of experience: November 16, 2024

Hard to find parts without a printed catalog
April 28, 2024
Previous review

Hard to find parts without a printed catalog

Date of experience: April 18, 2024
Texas
2 reviews
0 helpful votes
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Baffels
November 26, 2024

Baffles Needed to quiet down exhaust after Cat delete and to increase back pressure to reduce
Popping during deceleration. Also, ECU reflashed to correct lean condition.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Satisfied... again!
November 26, 2024

I've been ordering from here for years. My experience was great. I keep typing here in hopes it lets me move to next part of the survey.

Date of experience: December 20, 2024
Illinois
1 review
0 helpful votes
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Thanks
November 26, 2024

Thanks….@#$&*()'l€£¥_^[]{}?!><\…~|§€£¥_^[]{}%-+ =/; :,."'jhg

Date of experience: November 16, 2024
Alabama
1 review
0 helpful votes
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Smiles
November 26, 2024

Always a pleasure purchasing things from you guys. Question answered when needed.

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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Easy & fast
November 26, 2024

Great, easy order, fast delivery. Until I hit 50 character response

Date of experience: November 16, 2024
South Carolina
2 reviews
0 helpful votes
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Good review
November 26, 2024
Updated review

It's always good. I love their customer service. They make sure you're getting a product that fits your bike

Date of experience: November 16, 2024

Great customer service
June 27, 2024
Previous review

Great customer service

Date of experience: June 17, 2024
New York
1 review
0 helpful votes
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New customer
November 26, 2024

Easy. Found what I needed at a great price and order placement was simple. Received in a few days and the part was correct and fit perfect.

Date of experience: November 27, 2024
Oklahoma
2 reviews
0 helpful votes
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Good quality parts
November 26, 2024
Updated review

Ordered drag specializes throttle,idle,clutch cables and front brake hose for my 98 harley fx springer. All parts fit well and looked like nice quality usa parts.very fast shipping from jp. Tks.

Date of experience: November 16, 2024

Purchase from JP a V-Twin intake manifold for a Harley Evolution engine looked and installed just like the OEM unit.also purchased a james seal kit for the same intake manifold it also worked great.fast shipping for a fair price and no problems thank you JP.

Date of experience: April 8, 2024
Maine
1 review
0 helpful votes
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I like the fact that you record the shape of the helmet, I have had issues with forehead discomfort, so I ordered a long oval helmet.

Date of experience: November 16, 2024

I like the fact that you record the shape of the helmet,...
November 12, 2024
Previous review

I like the fact that you record the shape of the helmet, I have had issues with forehead discomfort, so I ordered a long oval helmet.

Date of experience: November 2, 2024
Virginia
2 reviews
0 helpful votes
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Always quality products
November 26, 2024

J and P have been around for many years, i have over 35 motorcycles, and occasionally i need something for one of them. I always get quality name brand products at reasonable prices, in a reasonable delivery time.

Date of experience: November 16, 2024
Tennessee
1 review
0 helpful votes
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Helmet shield
November 25, 2024

They charge $9.99 to ship a item back thought exchange was free

Date of experience: November 15, 2024
Florida
2 reviews
0 helpful votes
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GREAT CUSTOMER SERVICE
November 25, 2024
Updated review

I had problems with the site. Customer service took charge, filled the order and all went well.

Date of experience: November 15, 2024

Great prices
January 8, 2024
Previous review

Great prices

Date of experience: January 8, 2024