Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Great, easy order, fast delivery. Until I hit 50 character response
It's always good. I love their customer service. They make sure you're getting a product that fits your bike
Easy. Found what I needed at a great price and order placement was simple. Received in a few days and the part was correct and fit perfect.
Ordered drag specializes throttle,idle,clutch cables and front brake hose for my 98 harley fx springer. All parts fit well and looked like nice quality usa parts.very fast shipping from jp. Tks.
Purchase from JP a V-Twin intake manifold for a Harley Evolution engine looked and installed just like the OEM unit.also purchased a james seal kit for the same intake manifold it also worked great.fast shipping for a fair price and no problems thank you JP.
I like the fact that you record the shape of the helmet, I have had issues with forehead discomfort, so I ordered a long oval helmet.
I like the fact that you record the shape of the helmet, I have had issues with forehead discomfort, so I ordered a long oval helmet.
J and P have been around for many years, i have over 35 motorcycles, and occasionally i need something for one of them. I always get quality name brand products at reasonable prices, in a reasonable delivery time.
They charge $9.99 to ship a item back thought exchange was free
I had problems with the site. Customer service took charge, filled the order and all went well.
I could've ordered the suspension item from anywhere, at the same price. I chose you. An entire week goes by without any notification of what's going on. Then, I receive an email that there's an issue. I pitch a fit. Then, all of a sudden. I get a notice that it's been shipped. I'm not impressed by your work ethic.
Very helpful easy to pick out everything worked out. Great thank you for your help.
After 30 some years ordering from your company,So far so good. Keep up the good work on your business.
Thank you
Another great experience with J&P! Have placed many orders with them. Every time it is perfect!
Superb site, easy to search, easy to checkout, rapid delivery.
Entire order shipped in one box. No waiting for multiple packages to arrive in order to make the repairs to my bike.
I ride antiques, so finding the right parts for my older scooters is very important, and these guy always have what I need. 9
Nice t-shirt. Quality screen printing, very thick. Good price, too. Thanks!
The waistband on the pants doesn't let out much, so it's a tight squeeze wiggling into them, but stay up once on. No zipper on the legs makes it hard to put on, but means no wind or rain blowing in. The only thing I'd change is to add gussets at the waist t make them easier to go on.
I'm 6'2" and 250 lbs. I switch between xl and xxl and went with the xxl. I'm able to wear a very thick leather jacket, with liner and armor, and still feel like it fits. So much better than wearing hiking gear, which just isn't made for motorcycling. This has a belt, so the back doesn't blow upwards, and it's tough materiel that looks like it can withstand the constant 80mph wind when riding. The closures are also great at keeping the wind out. Wearing the hood under my helmet, it bulges around my neck. That lets the wind get around my neck and down my back. That's the only drawback.
Website was easy to navigate and I appreciated all of the update emails I received about my order keeping me informed.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.