From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
They charge $9.99 to ship a item back thought exchange was free
I had problems with the site. Customer service took charge, filled the order and all went well.
I could've ordered the suspension item from anywhere, at the same price. I chose you. An entire week goes by without any notification of what's going on. Then, I receive an email that there's an issue. I pitch a fit. Then, all of a sudden. I get a notice that it's been shipped. I'm not impressed by your work ethic.
Very helpful easy to pick out everything worked out. Great thank you for your help.
After 30 some years ordering from your company,So far so good. Keep up the good work on your business.
Thank you
Another great experience with J&P! Have placed many orders with them. Every time it is perfect!
Superb site, easy to search, easy to checkout, rapid delivery.
Entire order shipped in one box. No waiting for multiple packages to arrive in order to make the repairs to my bike.
I ride antiques, so finding the right parts for my older scooters is very important, and these guy always have what I need. 9
Nice t-shirt. Quality screen printing, very thick. Good price, too. Thanks!
The waistband on the pants doesn't let out much, so it's a tight squeeze wiggling into them, but stay up once on. No zipper on the legs makes it hard to put on, but means no wind or rain blowing in. The only thing I'd change is to add gussets at the waist t make them easier to go on.
I'm 6'2" and 250 lbs. I switch between xl and xxl and went with the xxl. I'm able to wear a very thick leather jacket, with liner and armor, and still feel like it fits. So much better than wearing hiking gear, which just isn't made for motorcycling. This has a belt, so the back doesn't blow upwards, and it's tough materiel that looks like it can withstand the constant 80mph wind when riding. The closures are also great at keeping the wind out. Wearing the hood under my helmet, it bulges around my neck. That lets the wind get around my neck and down my back. That's the only drawback.
Website was easy to navigate and I appreciated all of the update emails I received about my order keeping me informed.
Was very satisfied with website and got my parts in a timely manner
Found what I was exactly looking for with keywords thanks again
It was the quickest delivery I ever received, it was easy the shipping tracking
I had a chat with one of your employee, I give him all information about my Harley bike, told him exactly what I need, he told me you have the needed O-ring. I paid and O-ring arrived in three days to Romania (this is the good point, it arrived very fast) but the O-ring does not fit my bike….and I cannot return it to you because the shipping costs more than the O-ring price.
I bought a new helmet for my granddaughter. Got exactly what I ordered, and she loves it.
Parts fit great and everything shipped fast. Thank you for the first responder/military discount also. Will be buying all of my parts from here.
I ordered this particular kit which included parts, specifically nuts, that were the wrong size.two bolts broke during installation…
However, the customer service representative was able to come up with a solution that was acceptable to me…however, the replacement kit also included nuts that were the wrong size…
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.