business logo of J&P Cycles

J&P CyclesReviews 18,273

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,271
quality
17,622
This company responds to reviews on average within 5 days

Instant Feedback

59,645 reviews
California
1 review
0 helpful votes
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Entire order shipped in one box. No waiting for multiple packages to arrive in order to make the repairs to my bike.

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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I ride antiques, so finding the right parts for my older scooters is very important, and these guy always have what I need. 9

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Good shirt
November 25, 2024

Nice t-shirt. Quality screen printing, very thick. Good price, too. Thanks!

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Great quality & design
November 25, 2024

The waistband on the pants doesn't let out much, so it's a tight squeeze wiggling into them, but stay up once on. No zipper on the legs makes it hard to put on, but means no wind or rain blowing in. The only thing I'd change is to add gussets at the waist t make them easier to go on.
I'm 6'2" and 250 lbs. I switch between xl and xxl and went with the xxl. I'm able to wear a very thick leather jacket, with liner and armor, and still feel like it fits. So much better than wearing hiking gear, which just isn't made for motorcycling. This has a belt, so the back doesn't blow upwards, and it's tough materiel that looks like it can withstand the constant 80mph wind when riding. The closures are also great at keeping the wind out. Wearing the hood under my helmet, it bulges around my neck. That lets the wind get around my neck and down my back. That's the only drawback.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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5 star
November 25, 2024

Delivery was fast and correct and the price was rite and my order was accurate

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Good Website
November 25, 2024

Website was easy to navigate and I appreciated all of the update emails I received about my order keeping me informed.

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Good company
November 25, 2024

Was very satisfied with website and got my parts in a timely manner

Date of experience: November 15, 2024
Colorado
1 review
0 helpful votes
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Quick and easy just the way I like it
November 25, 2024

Found what I was exactly looking for with keywords thanks again

Date of experience: November 15, 2024
Romania
1 review
0 helpful votes
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Quick delivery
November 25, 2024
Updated review

It was the quickest delivery I ever received, it was easy the shipping tracking

Date of experience: November 15, 2024

Wrong O-ring sent, not fit my bike
May 15, 2024
Previous review

I had a chat with one of your employee, I give him all information about my Harley bike, told him exactly what I need, he told me you have the needed O-ring. I paid and O-ring arrived in three days to Romania (this is the good point, it arrived very fast) but the O-ring does not fit my bike….and I cannot return it to you because the shipping costs more than the O-ring price.

Date of experience: May 5, 2024
Illinois
1 review
0 helpful votes
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Long time repeat customer
November 25, 2024

I bought a new helmet for my granddaughter. Got exactly what I ordered, and she loves it.

Date of experience: November 15, 2024
New Jersey
1 review
0 helpful votes
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Great purchase. Will buy again.
November 25, 2024

Parts fit great and everything shipped fast. Thank you for the first responder/military discount also. Will be buying all of my parts from here.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Initially not satisfied
November 25, 2024

I ordered this particular kit which included parts, specifically nuts, that were the wrong size.two bolts broke during installation…

However, the customer service representative was able to come up with a solution that was acceptable to me…however, the replacement kit also included nuts that were the wrong size…

Date of experience: November 15, 2024
Kimberly E. J&P Cycles Rep
9 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

California
2 reviews
0 helpful votes
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Looked for it, Found it, Bought it
November 25, 2024

I found exactly what I was looking for, at a good price. No issues with the purchasing process. Delivery happened in less than a week.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Right helmet, wrong Sena mounting kit
November 25, 2024

Set the right helmet, but website recommended wrong Sena mounting kit and I bought it.

Date of experience: November 15, 2024
Maryland
1 review
0 helpful votes
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Great part but tight fit
November 25, 2024

Fitment was tight but that is due to me having an aftermarket headlamp. Quality part, quality hardware, and it looks great!

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Good quality. Came fast and on time
November 25, 2024

Great. Not sure why it asks for 50 characters. Just filling the void with this.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Quick & Easy ordering process
November 25, 2024

Quick & Easy ordering process.
Product received matched product ordered, no surprises.

Date of experience: November 29, 2024
Illinois
1 review
0 helpful votes
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Expectations Met
November 24, 2024

Met expectations, it was exactly as posted. Fixed my problem. All good.

Date of experience: November 26, 2024
Maine
1 review
0 helpful votes
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Tires
November 24, 2024
Updated review

My tires came as a set. One heavy duty box, nice touch. The tires were held spread with cardboard standoffs. One side on the rim, tubes went in easy. Tire went right on, and easier than the old one came off for sure.

Date of experience: November 14, 2024

Seems pretty smooth
September 14, 2024
Previous review

Seems pretty smooth

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Perfect fit and the price was great!
November 24, 2024

Always find what I'm looking for at reduced prices than other places.

Date of experience: November 25, 2024