Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Met expectations, it was exactly as posted. Fixed my problem. All good.
My tires came as a set. One heavy duty box, nice touch. The tires were held spread with cardboard standoffs. One side on the rim, tubes went in easy. Tire went right on, and easier than the old one came off for sure.
Always find what I'm looking for at reduced prices than other places.
As easy as 1,2,3. Found, purchased and quick install the day it arrived.
Found what I needed. Parts worked great and affordable price.
Just what i needed. Great part selection. Friendly Staff. Great service
Part fit perfectly as intended. I counted my lincs to make sure I ordered correctly.
I've been through multiple companies for a regulator and have been through 4 in the last 2 months. In this process I have burned up 2 stator's and one magnet plate. Hoping this will be my last one for a while.
Every time we order from JP cycles, we always get the correct products that fit the bike we are shopping for. Always excellent customer service with follow-up emails and tracking information. Even if there is a delay, they let you know.
Very happy with ordering, shipping info and quick delivery. Arrived before estimated date.
El envío fue bastante rápido empresa sería y responsable
Ordering the wheel chock online was easy, especially for me. I'm a senior and not super tech savvy. The website was easy to navigate.
Exactly what needed at a great price and fast shipping! I'll definitely be shopping more with you!
You guys are great.thanks for info. You make ordering simple and quick
Excellent! I found what I was looking for in a matter of seconds!
This seat for my bike is the best of the best. Customer service, ordering, shipping is a perfect 10. Thank you, you guys rock.
Always prompt and the parts are always quality. I tried a different source, a few dollars cheaper and contrary to their claim the part did not fit.
JP did a great job again, BUT my seat was shipped to a different state. Someone clicked the wrong state, but once I noticed it on the tracking, I notified JP and they corrected it. Got the seat a few days later, not a problem.
Purchased a new maintenance free battery. Easy to activate.
Parts and a correct fit and exactly as described.so that was a plus.
Literally, 3 days! Fantastic first order took 9 days. Thanks
Great so far, we'll see how shipping goes.
Needed the floats that are part of the carburetor. But it didn't come with any. So, ok kit I guess.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor