Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Very Happy with the product and service and price. Would purchase again
I needed a starter clutch drive and although not in stock at local HD Dealership or at J&P, it was quickly delivered after purchase at J&P. They have always come through with parts when needed.
It was good experience. The product was as expected. Thank you.
Fast delivery and quality of product was great...I will be using again...
Very good was great no problem everything went well had no problems whatsoever
Ordered Evo 1340 5th gear seals. Twice. Both times got seals that did not fit properly.
Tranny main shaft has not changed on the bike. Had to be the seals.
Would like to have had a definite yes or no to whether the part is the right one or not. Vague maybes leave me wondering.
Brooothherrrrrrrrrr Braaaatherrrrrrrr BRAAATHHEEEERRRRR
After a bit of time getting them to lock in they are perfect. Indistinguishable from oem
I was shipped the wrong part. Customer service was great and sent a return postage label and sent me the correct part within a few days.
Had what I was looking for at reasonable prices. Easy to use web site. Thank you
Thank you. Your web site is improving 😎for a while there things weren't going too well. I quit ordering for a while. I decided to try your business again. Much better,
Easy to find quick shipping awesome product at a great price can't beat this deal
Helmet was exactly as described. Very high quality. Very fast shipping website is really easy to use.
Good value and I got lucky and got the last pair for my son's birthday gift.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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