Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
After a bit of time getting them to lock in they are perfect. Indistinguishable from oem
I was shipped the wrong part. Customer service was great and sent a return postage label and sent me the correct part within a few days.
Had what I was looking for at reasonable prices. Easy to use web site. Thank you
Thank you. Your web site is improving 😎for a while there things weren't going too well. I quit ordering for a while. I decided to try your business again. Much better,
Easy to find quick shipping awesome product at a great price can't beat this deal
Helmet was exactly as described. Very high quality. Very fast shipping website is really easy to use.
Good value and I got lucky and got the last pair for my son's birthday gift.
Well package and transaction was smooth. Delivery was fast too.
Always happy with J&P. Wish they had a store near Kansas City!
Quick shipping. Worked with me on a helmet I sent back. This bilt tour helmet was perfect fit. Snug but not overly tight. For the price can't beat it.
Product arrived faster than I thought, great packaging no damage to box or actual grips
I've been a customer for a long time. Great supplier for HD parts over the years!
It was extremely easy and service tech was very helpful very helpful
I was concerned about the quality of the parts that I ordered but to my amazement the parts worked as good as O.E. Parts. Good to know that other companies make quality products.
Parts received were satisfactory and attention grabbing as expected. Unfortunately the parts were a little uneven on the decorative ends and had a few significant dings/chips. Other than that I'm satisfied with them. I'm sure quality control wasn't aware of this, other wise they would've sent them back to Avon grips. You probably wouldn't notice unless you examined them outside the packaging. They arrived promptly and I didn't have any problems ordering them. I'd say I am definitely satisfied overall.
Website is easy to order parts, put in model and shows what parts fit your bike. Free shipping is always a nice extra.
Like the discounts and free shipping
Site would move around and hold up a few times. I worked it out and ordered what I needed.
Site would move around and hold up a few times
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor