Jolyn is a vibrant swimwear and athletic apparel brand, celebrated for its stylish and functional designs. Catering primarily to women and girls, the company promotes an active lifestyle through high-quality, durable products that enhance performance and confidence in and out of the water.
Jolyn has a rating of 1 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Jolyn ranks 218th among Swimwear sites.
My complaint is about the return and shipping policies.
We bought a bikini based on the size charts provided on the site. We paid for shipping.
They did not fit. On the return, we have to pay for return shipping and if we want a replacement we have to pay for shipping again. That is $17 in just shipping.
Get the sizing right on the web site to begin with and we would not face this problem.
Answer: Customer Service is only by email or through the website. There is no chat or phone number. Email response was good.