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JollychicReviews 1,177

2.4

About the Business

Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of Products including tees, dresses, blouses, coats, sweaters, pants etc. Our Lifeline · We offer quality products; our deliveryis quick and precise; · We optimize your shopping experience; · We offer non-discriminatory prices to everyone, wherever in the world you are; · We provide decent 24/7 customer service; · We maximize your business potentials.


jollychic.com
Founded in 2000
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Jollychic Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

returns
229
Nevada
1 review
4 helpful votes
Follow Jean M.
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I bought several items, clothes, shoes and jewelry. I have to say I was a bit worried due to some bad reviews, but the company staff was in contact with me at all times and they responded to all my questions. The replies to my email did take 1-2 days sometimes but I expected that. As for the products, what can I say. They are extremely cheap so you can't expect high quality, but by setting your expectations low you will be impressed with some or most of your products. Pay attention to sizing, as far as that I got dresses that fitted me great bc I knew what my sizes are and looked closely to what they mentioned on the site. Some Jewelry can look cheap, but some earrings I got for $1 so again, what can you expect. And some pieces are really nice. I will buy from them again, as a matter in fact I just placed another order. As for the shipping, I am in US and it tool a little under 3 weeks. I knew it would take long so that was not an issue for me. When the package arrives you wonder if all your stuff is in there, they really know how to make a large package fit in a smaller bag :) :), the dresses were wrinkled but that is not a problem, considering what I paid for them. I would hope more ppl have the same experience as I did. My rating is based on what I paid for and what I got for that price.

Date of experience: September 18, 2014
California
1 review
5 helpful votes
Follow Mccoy G.
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I have nothing bad to say about Jollychic customers service and products this site provides. Quality of clothes is very good and ordered things fits me very well. Id surely recommend Jollychic for anyone that is in doubt yet. Dont be, Its all good :)

Date of experience: September 18, 2014
Oregon
1 review
12 helpful votes
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Agreat site good prices in the shipping speed up this demand with interest the third request to me and I think that I will always buy from Jollychic.com.

Date of experience: September 18, 2014
North Carolina
1 review
2 helpful votes
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I ordered several items from here and received all in record timing. Everything is beautiful and fits perfectly. I can't wait to shop here again!

Date of experience: September 18, 2014
California
1 review
11 helpful votes
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The items I bought shipped very quickly, and I am very happy with the clothes. The prices are unbeatable too!

Date of experience: September 18, 2014
France
1 review
2 helpful votes
Follow Shark S.
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Hi Jollychic. I ordered 5 different style of dresses. I recieved All nice. Very beautiful, with the best Quality dresses. Thank you I

Date of experience: September 18, 2014
Japan
1 review
0 helpful votes
Follow Ratti T.
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That was fast and easy i would shop at jollychic more often.

Date of experience: September 18, 2014
California
1 review
11 helpful votes
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Best price on clothes I was looking to get my daughter. The shipping was quick. Ordering easy! Seems like a fun company. Great selection. Would most definitely order from again!

Date of experience: September 18, 2014
China
1 review
9 helpful votes
Follow Smetana I.
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Jollychic has all the brands that im looking for at a great price. They get it shipped out VERY QUICK, and offer great sale items along with new fresh gear. Definitely worth checking out

Date of experience: September 18, 2014
China
1 review
1 helpful vote
Follow Morikawa A.
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I am a Very Happy with this site. I ordered two pairs of shoes on Monday and received them by Thursday afternoon, of the same week. I also got them for a discounted price. I don't understand why this company had such bad reviews. I will keep buying from jollychic.com and Highly recommend it to everyone.

Date of experience: September 18, 2014
1 review
13 helpful votes
Follow Sokolik L.
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Very good website
September 21, 2014

Very good website. There are a lot of different products, which are also very cheap, and the quality may not be even, but thanks to the system of ratings and comments, you can have an idea of how the product actually is. I find it very useful and would like to see it more elsewhere, especially with photos. The low price does not always mean low quality, I have been pleasently surprised by my order, and made another order right after. I have contacted the customer service multiple times and they are very quick to respond, very friendly and will always try to help and ask you what you would prefer, so even if there may be delay sending the order, you can ask and they will answer in the next 24 hours. Overall I'm very pleased to have discovered this website and keep on adding items to my favourites, planning on buying them later. I recommend it to you if you ever hesitate.

Date of experience: September 18, 2014
China
1 review
0 helpful votes
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Heeey!<
September 21, 2014

Heeey!<
Great seller, everything is as i wanted and in time, also the customer service is nice!

Date of experience: September 18, 2014
China
1 review
10 helpful votes
Follow Haist Q.
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Excellent Customer service!
September 21, 2014

Excellent Customer service! Quality is very good. Prices are awesome! I ordered dress for my friend and received it 10 days earlier than estimated delivery date. Very happy as it was critical for us and we reached jollychic and they promised to do their best. And they did. I still need to send it to her but at least now I know that it will definitely make in time. I dont know if it fits perfectly but sizes look right to me. Would recommend.

Date of experience: September 18, 2014
Indiana
1 review
46 helpful votes
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They were fabulous!
September 20, 2014

They were fabulous! I loved the clothing, everything was fabulous quality and it didn't take long to come at all! I'd say two weeks maybe? They do ship from china which could be an inconvenience but if you speak to a representative about it they'll help you! I'm definitely ordering from them again. I bought a few head chains from them and they were fabulous! I placed pictures of everything I ordered! Seriously great site!

+4
Date of experience: September 17, 2014
Japan
2 reviews
5 helpful votes
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Jollychic is addictive!
September 20, 2014

Jollychic is addictive! I shop on the website monthly and buy earrings and necklaces. Their prices are very reasonable and their products are so cute. Every time I wear a new piece of jewelry, I always receive compliments. Any time I've had a problem with a piece, it's always handled promptly and courteously. I will continue to shop with them, as do many of my friends.

Date of experience: September 17, 2014
California
1 review
3 helpful votes
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I was very pleased with my experience with jollychic. Ordering process was smooth and items were delivered on time and exactly as described. Would recommend to others. Good work jollychic,

Date of experience: September 17, 2014
Netherlands
1 review
6 helpful votes
Follow Grasso M.
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I love Jollychic.com they are fantastic. There shipping is great and you get exactly what you pay for. It is a very good site to order off of online and if you have a problem they will try everything in their power to fix it. I will be a forever shopper!

Date of experience: September 17, 2014
Texas
1 review
8 helpful votes
Follow Brooke R.
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I ordered a few things from Jollychic -- about $85 worth. I put in my shipping and payment information, and then received a confirmation email on the order. After a couple of days, I didn't receive an email about shipping or the like (as most website will send you information when packages ship). I checked my order on Jollychic's website and it said "unpaid." I contacted customer service and they wanted me to take a picture of my credit card and email it to their billing department. I thought that was a little ludicrous, asked for another option, but they didn't offer one. It's not trusting to send a photograph of your credit card over email. However, I ended up asking if I could cancel my order and they did so promptly. My experience is "meh" because of the payment situation. I was really looking forward to some cute inexpensive clothes, but I guess I will stick to other sites.

Date of experience: September 16, 2014
California
1 review
2 helpful votes
Follow Haas L.
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I really like this website: the items are very cheap and surprisingly good in quality. I am also absolutely satisfied with costumer services also. The bag I orderde was identical to what is pictured.

Date of experience: September 16, 2014
Netherlands
1 review
2 helpful votes
Follow Nipper K.
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The jollychic.com is an excellent Web site.The products are the best quality for Money and actually been send within 2 days after confirming the order and arrived within 15 days. The other remarkable notice is the service they provide, one of the dresses had a small problem and they changed it at their own cost immediatelly. Jollychic com is the site i use for my Internet byuing.

Date of experience: September 16, 2014