Jiffy Lube

I was at the Bethel Road location in Columbus Oh, store number 1291 today. They severely dented the side of my car and claimed they didn't do anything. I need the video footage. It was not there when I took it in, as I had just checked tire pressures all around my car. Then immediately following they tried to get me to not look at one side of my car and there the huge dent was. Jiffy Lube needs to be responsible for this. Please do not take your car to any Jiffy Lube. Horrible company.

STAY AWAY FROM THIS JIFFY LUBE — THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY. I took my 2017 Ford Escape—my reliable, well-maintained vehicle with ZERO prior issues—to Jiffy Lube on December 19,2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts—despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs—without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money—DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

On 9/16/2024 I went to Jiffy Lube 911 Greenville Ave. Staunton VA. To get my yearly car State Inspection done.
When the inspector was doing his inspection, he stated that one of my bulbs on my rear license plate was not working.
I simply replied to please fix it, I prepared to pay him any extra needed for the repair. A few minutes later he said he could not get the bulb, so he rejected my car.
I was not happy about this rejection sticker being on my car for a bulb on my rear tag. I filed a complaint with the State Police and was contacted by an officer. The officer stated that they must remove the sticker from the car when inspected. Fine, I'm satisfied with his answer.
My question to you is, How can 1 bulb on the rear tag of my vehicle be a safety issue? I could understand it if it was a brake light, front headlamp etc. that does hamper the ability to operate my vehicle in a safe manner.
The District manager called from Jiffy Lube on this issue, and I was told that they would order the bulb. I planned for my next day off to have them fix the issue and get a valid sticker on my car.
On 9/23/2024 I was there in the AM and het fixed the lamp and gave me my sticker.
They charged me $87.46 dollars! You can subtract the $1.00 reinspection fee. REALLY?
I asked why so much and was told I had to replace the light assembly there was no bulb.
When I left Jiffy Lube I went straight to ORielly Auto parts and bought the REPLACE BULBS for a total of $8.41!
This inspector is representing the State Police!
Does not this Inspector have to have some knowledge of car repairs?
I believe this is a total scam!

I was lied to about a price of service so they could gain another sale. Instead of being honest about the price, he decided to lie and say it would be cheaper. So I would agree to the service. I would've never agreed if I knew that specific service was that amount. I come to jiffy because I trust that I would receive an honest service. Instead of treating me the customer with basic human decency, instead I got scammed. If I was a man this would've been a different story but as I am woman they prayed on the fact that I have no knowledge of cars. These type of employees that provide our community with dishonest service should absolutely be shut down. We the customers keep this business open by coming for service. At the end of the day what's right Is right and what's wrong is wrong. That man knew what he was doing to gain a sale and it's completely unacceptable!

This team is very well put together they replaced my tail light even though it's some thing they don't do on Corvettes very often but it's very pleased with the service in Paris is a new edition she did a wonderful job and so did everyone thank you very much. Thank you.

The personnel at this service center are extremely rude and cuss words without hesitation. Shame on them! I went to get oil and filter changed and when I heard the price I called the nearby dealer and told the person at Jiffy Lube service center that they are charging more than they should. He got very angry and asked to to get out! Very unprofessional. Shell, the parent company, needs to train these people on customer service. Their crude behavior is unacceptable. Its really a shame.
This is the phone number of the service center: *******664

Upon giving jiffy lube 4 star review, I went home that evening and glanced at my reciept and was surprised to find on my invoice they vacuumed my floorboard topped wiper fluid off checked belts etc... thankyou for service I never expected.i assumed I was just getting an oil change. Great staff

I'm about to leave the Jiffy Lube in Jeffersonville, IN on 10th Street. But I decided to write this review before I leave because I don't want to forget. The guys are awesome from the top down. The leadership here is outstanding & you can tell it has trickled down. It's going to be 100 degrees today, they are all super hot & not only is no one complaining, but most are even smiling with a few corny jokes to tell while you wait.
Love these guys!

Do not go to Jiffy Lube if you truly care about Quality service for your car. Unfortunately, my husband took my car there for a simple oil change. The Jiffy Lube Worker's performance on my vehicle was shoddy and he did not even screw the cap back on correctly. When problem discovered at my next oil change after the Thanksgiving holidays their corporate office would not budge on regard or respect for the problem their worker caused claiming I had exceeded the warranty guidelines by 1 week and 1 mile. Never again will I go to or send anyone to Jiffy "Shoddy Workmanship" Lube. They are pure crap. Do not waste your time or money going there.

I'll be fair and give them credit for having a clean shop, quick to get my car in, polite staff.

Here's what I can't stand - the endless SELLING. They want to get as much out of you as they can and it's obvious they see women as sitting ducks. I went in for an oil change. AN OIL CHANGE. They wanted to do $500 worth of services and made it sound urgent.

My regular mechanic took a look at this estimate (I didn't let them do most of what they wanted to) and called them crooks.

Never will I darken their doorstep again.

Oh, and my engine light came on a day after they changed my oil.

The manager authorized the printing of my bill and accepted my payment without providing the services it said were completed. When questioned, he became argumentative and shouted over my concerns. My biggest worry was that it should have taken longer than 5 minutes to drain the oil, replace the old filter, and put in new oil.

This company has the worst service and gives wrong information. In the website, it was told discount with group coupons, however, after changing the oil didn't accept their own coupons and even charged more than indicated in their website. I strongly discourage to going to this place for oil exchange or any services

Are you kidding me! $756 for an oil change! That's what they wanted to charge me! I know it's a diesel truck, but I paid no more than $300 at the dealer to have the fuel filters changed etc… I complained, and he grudgingly dropped it to $589…. I still did not want to pay that! Very, very very discouraged!

Again about this company Jiffy Lube, I had a man fall on me when I was lower bay. So next day my day off told a few people. Guess what they wrote me up and threatening me that if I said anymore I would be fired. And the rating 1 to 5 they deserve a big fat 0

Went in for a oil change. My vehicle takes 5 quarts of oil but they charged me for six I pulled out my phone and showed him where the dealer suggest 4.75 quarts of oil that's not even 54 quarts. He said Dealer was wrong ha ha and that his computer was right. I have changed oil in that car several times and has never put in 6 quarts. Well they may have gotten me for an additional quart of oil but what they lost is me not ever going there again

I don't know about other locations, but the Jiffy Lube in south Arlington, TX, on Matlock Drive always gives me excellent service. They are quick and never try to overcharge me. I went in today to get an oil change because I received a notification from my car that the oil needed to be changed. I thought it was a little early, but I took it by because I was about to take a road trip. The helpful guys told me that my sensor must not have been reset and that I still had plenty of mileage left. They even showed me how to reset it in case it happened again. Wow! They aired up my tires and sent me on my way with no charge. That bit of honesty assures that they will have my business for quite a while.

I will never go to them. I suggest no one goes to them. They messed up my motor. Also they accept a marijuana for payment and then they wanna hurry up and ship the guys out that did it but I'm not stopping you. I'm calling Solve It 7 and I'm taking him to small claims court. I'm gonna have a thorough mechanic go with my car because I know you are messed it up. Nothing was wrong with it before they touched it.