The site was easy to navigate and use. Wish the time it took to be made and sent to me wouldn't take that long.
Wow! I had fun personalizing my ring the price was great too! Came with a free gift as well. COULD NOT BE HAPPIER! Thank you! :)
I ordered two jewelr items and was supposed to receive a Free gift (necklace) with the order. It was not with the received items and never got it.
I enjoy jewlr because of how easy it is to use and how simple the website is. The jewelry is still high qaulity
I've orderd two rings from this website and never disappointed with the service nor the quality of the rings. I love this site!
The website was easy to use to create my ring. I like my ring and the fact that I could put 6 birthstones in it.
After not even a month of wearing this ring it started to change color. It went from silver to a brown lookin color. Not happy!
I love my new ring. It is beautiful and have enjoyed wearing it. The stones are very colorful, I did order the authentic stones and happy I did.
My mother loved the birthstone necklace and the free necklace came in handy for my sister in law. Thank you!
Siddharth was very patient and helped me decide. Very polite and pleasant. Collection is good. Hope delivery is good too
I was able to create a personalized ring. I chose the metal ana our two birthstones. Plus I was able to add our names
Only thing wrong with the item was the inscriptions. However, the recepient was okay with it so the ring was left as is. Overall, quality was good.
Nicer tan expected! I wasn't sure whe I ordered if I was going to like it, but it is sooo beautiful, great quality and fantastic delivery.
Very fun with lots to choose from. Excellent! The ring my grandkids and I chose for their mom on mothers day was enlightening
Custom order product as designed. Promt shipping. Just wish the chain would be stringer looks and feels too fragile
Great prices, quality products, easiest valentines gift I've ever picked out and she's gonna love it. Couldn't ask for anything better. Thanks
Amazing quality super fast shipping great costumer service I love my ring! It was exactly like In the picture
I loved the ring my husband got me so much, I came back to the website to get his Father's Day present.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.