Hi there, first of all a suggestion: I stumbled onto their website and played a bit around with your designs. I designed a ring and a necklace for myself and also filled in the box to send ONE email with a hint to my daughter and my husband each. I got immediately 5 emails, my daughter 3 and my husband 2. But it didn't stop there. We are getting bombarded daily with emails. Neither my daughter nor my husband would ever buy from a company that is so pushy... sometimes less is really more.
As I really liked the look online I would have considered to buy these items myself, but I am highly allergic to most metals (incl. Silver). So I could only buy 14ct Gold. Together with two genuine birthstones each I would look at about $2.000 which would be OK for me. Because if the items are like the pictures they would be worth the money. But after reading all these comments I am having second thoughts that the items might not be genuine and too small, which would them make look cheap. I really don't want to pay for real gold and genuine stones as well as a special design and find out later that I have got cheap looking small items made from gold plated metal and simulated stones.
Has anyone who bought jewels from this company brought them to a jeweller and has the items valuated? And if so are these items worth the money?

asked by Christine S. on 10/1/16

1 Answer
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Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen.
Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy

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