I was on the "phone ON HOLD for approx. 20mins then a recording came on to say leave a message & someone will call me right away and that was 30mins
The ring was nice but I didnt realize the names that were engraved were going to be soooo small that you ACTUALLY needed a magnifying glass to be able to read them!?!
First time order so far so good
I will know more once I receive product
Good price was able to modify as needed online very customizable
Good i home it's a beautiful jewl for my wife her birthy date is 15 march. Thank you i contact de saler il the jewel is not i havé order
I love the ease of ordering and the preview of personlized items. Many items for extremely resonable prices
Very user friendly website. Wonderful options and attributes when customizing a ring. Couldn't be happier with the results.
It was my first time ever buying jelwery on line and I was nervous but when I got the ring I had ordered it left me breathless as did my mother
Made my first order. Can't give a real review till I receive it but the order process was easy.
Loved my ring exactly what I had hoped for. Cant wait to order another piece for a family member
They were super helpful and I was able to choose exactly what I wanted at a pretty decent price.
Really easy to use the web site and would recommend to anyone who is looking for a special gift.
The necklace and free gift was everything i could expect you could not go wrong ordering from jewlr
So easy to customize and order! All options very clearly explained. Eager to see how it will look!
He loves his ring. The engraving was done beautifully. And fits very well! Love the bonus gift.
I found it nice and simple, but for larger purchases I would still do them in person!
The ring was exactly as described. I liked mine so much I got one for my mom.
Very pleased with the help and advice with the item I brought, the puzzle piece charm with the engraved words MUM with a ruby stone.
The ring turned mine and my daughters finger green and it started to tarnish within hours
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.