Bought my mom a mother's ring. It is perfect. Fast shipping. I had no issues at all. Will order from this company again. Great job guys!
Site works well, saves your order information to return at a later time. Quickly updates what the ring will look like as you make changes
They have great design. And website is easy to use. I have good experience with customer service for canceling and reordering.
This was one of the best online experience I've had. I was able to order something I couldn't find any where.
Good experience, wish there was an option to send jewellery back as members are added to the family (have birthstones added)
Had iteams before beautiful quality would recommend to anyone and fast delivery. The free gifts are also good quality so good value for the money
They offer free resizing but don't tell you shipping and re-engraving is not free. It costs around $35 for re-sizing.
Loved my beautiful mom ring, with both my kids birthstone and names. Didn't take very long to come. Very pleased
She got choked up when she saw it. It was perfect! We were so excited!
Birthstones for every family member...
My new favorite online Jeweler! Great prices and a great user-friendly website. Win-win for anyone in the market for bling!:-)
I was very happy with the work they do. Everything was exactly what I wanted and I know my girlfriend will be extremely hapoy with this gift!
They have best design and great customer service. Recently i have been served by Saqib, he was great help.
I like the products and the prices, definetly plane on purchasing more in the future. For myself my loves ones, friends and relatives.
This is the second order I have placed for the claddaugh ring. My daughter loved it so I ordered another one for myself!
The preview of the name was a bit strange. It wasn't showing all the characters I was hoping to have on the pendant even though I had enough letters.
Fantastic website that was incredibly easy to use. Shipping was fast and order was correct. Veryou satisfied with the product and service.
Love the free shipping and the fact that you can costimize your own jewelry and if its for some one special you get to put you own touch to it
Website is super simple to navigate. I will forsure be using this website again in the future. Can't wait to the see the product!
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.
Hi Charles!
Thank you very much for your feedback, hearing from our customers really allows us to provide the best service we possibly can. We offer one free resizing of your ring within 30 days of the original shipment date for our US and Canadian customers. As stated in our policy, this includes items that have been engraved, though there may be an additional charge for re-engraving. You will also be responsible for any related shipping cost. You can find this policy on our Ring Sizing page: https://www.jewlr.com/info/ring_sizing.
We do apologize if there was any confusion, and we will definitely be taking your feedback into consideration! Thank you again for being a loyal customer, and if you have any further questions please give us a call anytime between 9AM-5:30PM ET, Monday-Friday at 1-866-610-8482.