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Jewlr

How would you rate Jewlr?
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Illinois
1 review
3 helpful votes
Follow Mary C.
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I like that when you set up one piece of jewelry with stones and names, if you look at others, it automatically inserts the same ones, without having to create it all over again. I just hope both items are as nice as they appear online.

Date of experience: November 27, 2017
Maine
1 review
0 helpful votes
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Great product. Super promotion for signing in with Facebook. Slick site, easy to navigate. Would do business again.

Just ordered, so can't address quality yet. The free shipping was over 2 weeks out. I have more time than money, so I'll wait.

The website was slick. The mobile side too... though I ultimately ordered using a computer. I hope to update this review after delivery.

Date of experience: September 28, 2016
Oklahoma
2 reviews
0 helpful votes
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Great experoence
May 22, 2016

Communication was excellent. They updated me every step of the way. The ring arrived safe and very quick. It is very beautiful. I have received many compliments on it already. Would not think twice to order from them again. Very happy with my purchase!

Date of experience: May 19, 2016
GB
1 review
9 helpful votes
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No communication despite numerous calls to a number that doesn't answer your call. Instructed to leave a message and they don't call you back! I've wrote 3 times now too. They don't allow you to leave comments or feedback on their social media pages... ask yourself why and if all these raving reviews are genuine! I think not! Avoid this company. Worst customer service ever!

Date of experience: December 11, 2020
Oklahoma
1 review
0 helpful votes
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Good selection
December 13, 2016

Good selection, almost to much to absorb. I liked how the customization went along with everything you looked at. The only think that kept it from being a full 5 star is the discounts are confusing. Thanks!

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Quality products
March 13, 2020

I have purchased several pieces from this company and it is a very simple process to order, the items were of good quality and service was really quick. They even include a free jewelry item as a bonus. I highly recommend them.

Date of experience: March 13, 2020
GB
1 review
3 helpful votes
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Customer service is god like
June 24, 2021

I recently purchased a ring for my better half through Jewlr and stupidly I messed up applying my new customer discount to my order, Ana A, one of the lovely assistants, sorted this discount out for me post order completion and I've never received such excellent and efficient customer service like it! Would recommend to anyone looking to find amazing jewellery at a reasonable price from wonderful and caring people! Put a smile on a retail sales assistants face, which is no easy feat.

Date of experience: June 24, 2021
Washington
1 review
2 helpful votes
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Great at taking money, HORRIBLE Customer Care
December 30, 2022

Purchased a ring for my husband less than 3 months ago in remembrance of his late twin brother. Ring has/had two amethyst gems. One fell out already last week. Since the company has a 1 yr repair policy, I placed the repair order and was SUPPOSED to receive a CALL letting me know who and how to send his ring in. Instead I received the following email "

Thank you for your email and we definitely want to help you get your ring repaired.
However, due to the busy holiday season and the large number of orders that we are working hard to fulfill, we cannot accept any repairs at this time.
Please get in touch with us after the holidays and we will be more than happy to talk to you about your repair.
If you like we can send you all the information you need to have your ring resized/repaired.
Please let us know how you wish to proceed.
We apologize for the inconvenience and thank you for your patience."

Very unhappy with the on going customer care… or lack there of.

Date of experience: November 30, 2022
Canada
1 review
0 helpful votes
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Easy ordering
December 1, 2016

Ordering was so very user friendly and easy to make the design I desired. At my age you need to make things easy for us old folks. Thank you.
I hope after spending $600 the ring will be of good quality. My husband is buying me this for a Christmas present

Date of experience: November 28, 2016
California
1 review
0 helpful votes
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Birthstone Ring
May 22, 2016

The purchase and shipping of the item was all very easy. It was nice that they sent you a message via Facebook when the item shipped and was delivered. The only thing is the ring/stones look much bigger in the photos. Once you receive the ring the names and stones are SO small that you have to get glasses to read and see them. That was the only disappointing thing. Probably won't purchase another from this site for that reason.

Date of experience: May 19, 2016
Pennsylvania
1 review
1 helpful vote
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WOW
June 16, 2016

Although the concept is great the actual ring in itself is disappointing. Can hardly read the inscription or the names on front of the ring because of it being so tiny it's more the pinky finger ring not the ring finger. Need a magnifying glass to make sure it was ever spelled correctly.

Date of experience: June 14, 2016
South Carolina
1 review
3 helpful votes
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I've been ordering off of this website for the last two years for all my gifts to friends and family. This year I mistakenly ordered the wrong ring size for my boyfriend for Christmas. It was just slightly too big. Stan and Lisa with customer support emailed me back very promptly and with helpful options to fix my issue. They were very kind, professional and I got everything situated within 24 hours. So now the correct ring is on it's way and should be here before Christmas. Thank you so much Jewlr! You guys are amazing! -Jen G.

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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Beautiful Necklace and excellent service
October 30, 2020

Thank you to Jewlr for the beautiful name necklace. They were so professional, helpful and easy to contact by phone or email. They also gave a pretty free gift with my purchase. I would recommend Jewlr.

Date of experience: October 30, 2020
New York
1 review
0 helpful votes
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Great products, really easy to navigate the site. I love how affordable it was. And the offer price ranges for everything. Plus they offered delivery by Valentine's Day. That's a plus I'm at very happy... can't wait the see my wife's face when she see it..

Date of experience: February 9, 2017
Virginia
1 review
0 helpful votes
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Great Customer Service and Mostly Very Satisfied
September 11, 2019

I ordered two rings and received them in a timely manner. I absolutely love one of them - it's exactly what I wanted and fits perfectly. Unfortunately, I am returning the other ring as the stones seemed smaller than how they appeared in the image shown on the site. Customer service has been kind, responsive and very helpful with explaining my options. I would definitely buy from Jewlr again.

Date of experience: September 8, 2019
Canada
1 review
3 helpful votes
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Botched manufacturing and missed delivery
August 18, 2022

I picked Jewlr because they could make the ring I wanted and deliver it in time for my wedding. Three days prior, the ring did not "pass quality control" and they pushed the delivery date out beyond the wedding. The only good thing is they allowed me to cancel and refund the order and express shipping.

Now I'm left without a ring with 3 days to go.
Thanks, Jewlr.

Date of experience: July 19, 2022
Canada
1 review
0 helpful votes
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First timer
January 6, 2017

Great experience. Had an issue when ordering and the phone center helped out very professionally and courteously. I defiantly recommend the product as well. Will promote if anyone I now is seeking this kind jewelry.

Date of experience: January 4, 2017
Maryland
3 reviews
12 helpful votes
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Awesome jewelry
April 29, 2019

I rec'd my first piece of jewelry from this company and was very happy w/ not only the bar ring but they also added a free pave heart necklace! The quality was excellent and the box it came in was fabulous! I will definitely be shopping here again! Very satisfied customer for sure!

Date of experience: April 26, 2019
Mexico
1 review
0 helpful votes
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Its a great place for any occasion gift. I spent 3 hours looking for a site like this but all were either way, way over priced or the disclosure was may not receive in amount of time given (longer than a month, not including the week to process order). I am in love with this now. Everyone in my family's getting something special for their birthdays

Date of experience: June 12, 2018
Georgia
1 review
0 helpful votes
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This website was very helpful for helping me find the perfect promise ring for my special guy. Honestly, the biggest problem I faced was deciding on just one because there were so many stunning rings. Id definitely recommend this website to family & friends.

Date of experience: January 30, 2018

Overview

Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.

service
58
value
59
shipping
61
returns
30
quality
52
+100