Jewlr

I love the website and its personalization options.
My first purchase was a beautiful emerald promise ring. I was really pleased.

The next ring I purchased had substantial flaws upon receipt.
Customer Service seems to be genuinely determined to satisfy customer needs and concerns, and they are very responsive. The warranty is good.
Still in the process of having the second and third ring repaired.

(A third ring I ordered came out beautifully, but a small nick/crack made it past the quality inspection.)
Jewlr.com has promised to correct both rings.

I don't know if I have the opportunity to come back and modify my reviews. I hope I can. I'd love to come back and give a 5 star review.

I hope the company will tighten up its quality inspections so that the customer doesn't have to fool around with a return process, which is always inconvenient.

I'm entering this review for a new order I just placed. If it is finished nicely, it will be a winning gift for my new bride. I'm hoping for the best.
So far, I feel good about purchasing here.
I hope to feel great about it soon.;-)

Friendly fast and great result at the end of the process.
My wife loved the gift I gave her. It was our 40 wedding anniversary.

The ring looked beautiful on-line but when it arrived I wasn't impressed. First it was very small, so small you couldn't even read the names on it plus the stone that I paid extra for was dull and chipped.
At most it was a $30 ring. I paid $185.
When I first contacted you regarding the chipped/cracked stone it was going to cost me MORE money to get it fixed. After I complained I was told it wouldn't cost me but I still had to send it back.
I thought about it but decided it wasn't even worth the postage to send it back for repair. I chalked it up to a lesson learned. I will never buy jewelry online again. This was an expensive lesson for a ring I wore less than an hour.

Review by Anonymous User I want to love this necklace so bad but can't. I bought this necklace to honor my grandmother who recently passed of whom, I am named after. The writing looks cute but that's the nicest thing I can say. After paying extra to change the length from 14 inches to 16 because 14 inches would fit like a choker and that wasn't the look I was going for I was disappointed to see that the 16 inch was pretty much a choker because it was uncomfortably tight around me neck. Now the name itself. The font is great however it is so thin and flimsy I could literally bend it. I'm scared it I turn my neck too fast it might snap in two. Again, I really wanted to like it. It's cute and it came a day earlier but I can't. I will have to return. Hopefully, it won't be a issue. I forgot to mention, I went to Claire's today and saw that they had zodiac name necklaces. Out of curiosity, I picked one up and bent it and it didn't! This silver, $27.99 necklace didn't even bend meanwhile, this $250 necklace bent instantly.

Very nice and easy to build the perfect mother's ring... If you get the wrong name on the birth stone you can go back and edit it... Very easy to build the perfect ring for mothers... I got this for my wife for mother's day present... I hope she likes it and after I built the ring and got the birth stones and the kids and her name on it to... I put both kids birthstones and my wife's birthstone on it all so and had Ma put on it in stead of her name because that is what the kids call her... The stones are reasonable priced and are shaped... Thx Tommy

One very happy customer here…I ordered a name necklace, but once received, I decided I wanted the thicker version. Got in touch with Customer Service and from the get go they were AWESOME… it was an easy return, they paid for the shipping and the refund didn't take long at all! Once I received my refund, I ordered the thicker version and it will be arriving tomorrow :) The best experience from beginning to end :) ty!
JEWLR you ROCK!