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JewelryRoomReviews 244

2.6
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JewelryRoom Reviews Summary

The company has garnered mixed reviews, with a notable divide in customer experiences. Many customers appreciate the quality and appearance of the jewelry, often finding it to be a good value compared to retail prices. However, significant complaints center around shipping delays, poor communication, and issues with incorrect or missing items. Customers frequently express frustration over the lack of timely responses from customer service, which exacerbates their dissatisfaction. Overall, while the product quality seems to meet expectations for a majority, the company's customer service and fulfillment processes require substantial improvement to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
118
value
18
shipping
17
returns
8
quality
16
This company does not typically respond to reviews
Philippines
1 review
6 helpful votes
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I like it
May 6, 2018

I bought a 14k yellow gold ring from Jewelryroom and I really like it. It is indeed a beautiful ring which I bought for only 350£. An anniversary gift for my wife for our wedding anniversary.

Date of experience: May 6, 2018
Philippines
1 review
6 helpful votes
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Great website
April 11, 2018

Bought a jewelry set for my wedding from Jewelryroom. The necklace and earring set went perfectly with my wedding dress! I love it.

Date of experience: April 10, 2018
California
1 review
8 helpful votes
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Bad site. They claim they sell estate and liquidation jewelry and gems, but it's just all cheap junk make in Thailand and India.

They use stock photos as well, so the item you're seeing in the photo is not the item you're bidding on.

Very misleading and dishonest!

And they charge you an arm and a leg for shipping and handling.

JewelryRoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Canada
1 review
9 helpful votes
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WORTH THE WAIT
February 13, 2018

It took a bit of time to receive my first package that probably was my fault over extending my limit(what can a girl say)
I am so very PLEASED with my purchases & in fact I have now gone down to the ONE supplier.
Thanks Jewelry Room Team

Date of experience: February 13, 2018
Australia
4 reviews
23 helpful votes
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Expensive shipping!
October 7, 2017

I loved the jewelery boxes, well worth the money. As for earrings and such, the shipping made the entire thing far too expensive.

Date of experience: October 7, 2017
Australia
1 review
6 helpful votes
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Nice jewellry
September 29, 2017

Shopping on this website since last 3 years. Sometimes late shipping but always received in good condition

Date of experience: September 29, 2017
GB
1 review
3 helpful votes
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Quality!
November 12, 2015

My fiancé and I was searching for the best shop to buy our wedding rings. When we finally got into Jewelry Room we just came out after a few days with two gorgeous rings. That is the place that helped us to decide what we want and get it for a reasonable price. I would definitely recommend this company to anyone looking for quality jewelry.

Date of experience: November 12, 2015
Canada
1 review
6 helpful votes
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Super!
November 12, 2015

It is rarely situation when I had such a great customer experience that it is pleasure to write a positive review. I purchased here the marvelous diamond pendant for my girlfriend. So satisfied with this experience. Not only the quality of the jewels here is the best of the best in any category that would fit your budget, the customer service is above superb. Do yourself a favor dealing with this company.

Date of experience: November 12, 2015
Arizona
1 review
2 helpful votes
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Best
November 12, 2015

The Jewelry Room is wonderful place to buy jewelry. First of all, there is the great selection of wedding and engagement rings I was looking at. I believe I will never buy a piece of jewelry anywhere else again because here I have found the best ring for my fiancé. It's no more expensive than going to a jewelry store and just picking something out. Guys do the great work making people happy!

Date of experience: November 12, 2015
Germany
1 review
2 helpful votes
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THANKS!
November 12, 2015

Best experience ever. Choosing the jewelry is always complicated task. It is hard to find the right size and color and what is more important appropriate price. However, here I found all the things I was looking for and bought the nice present for my wife. I appreciate the shipping done in timely fashion and the quality of the item. Thanks.

Date of experience: November 12, 2015
Ukraine
1 review
3 helpful votes
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5 Stars!
November 12, 2015

I am so happy to write that I have just bought the most amazing ring for the most amazing girl and our lives together are going to be happier because of Jewelry Room. It is an incredible store, they have so many choices and you can bid the price you want. Everything goes smoothly. Definitely 5 stars.

Date of experience: November 12, 2015
Jamaica
5 reviews
11 helpful votes
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Not bad so far
September 14, 2015

I been shopping with them for a while before they got upgraded. Recently I got to win some nice jewelries and got them checked and they were genuine as they were advertised except for one ring that had a difference in design but it's looking nice. Shipping is a bit high if you buy too little amount, buy more and pay less shipping. I recommend anyone to shop at jewelryroom if you want value and variety.

Date of experience: September 14, 2015

From the business

Discover incredible deals on a wide range of products at our online auction site, JewelryRoom.com. We offer authentic solid gold and real diamond jewelry, as well as cameras, electronics, gadgets, watches, bankruptcy items, and antique items. All our auctions start at just $1 and have no reserve prices, allowing you to purchase products at the best price and buy jewelry of your choice at a price that fits your budget. Don't miss out on this opportunity to shop comfortably from the convenience of your own home and save big on high-quality items.


jewelryroom.com
Honolulu, United States
+81