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jClub.com
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jClub.comReviews 7,426

3.7
jclub.com

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jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,426 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 243rd among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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New York
1 review
0 helpful votes
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Amazon
March 17, 2024

Has some amazing daily deals.I check them every few days.If you cant find an item anywhere be sure and check Amazon.Has a variety of choices and pricing.

Date of experience: March 17, 2024
Ukraine
1 review
0 helpful votes
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Я имел удовольствие заказывать множество товаров в JClub, и должен сказать, что мои впечатления неизменно были фантастическими! Выбор впечатляет: первоклассные товары могут конкурировать с товарами высокого класса. Что еще лучше, так это то, что На JClub я встречал продукты, которые видел на других платформах, таких как QVC, но по значительно более низкой цене. Предвкушение моих покупок стало восхитительной привычкой, потому что, исходя из моего прошлого опыта, мне никогда не приходилось хлопот с возвратом чего-либо.

Date of experience: December 18, 2023
Bangladesh
3 reviews
0 helpful votes
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They give me very good quality products. Their service is Very good and reliable. They are honest on their service.

Date of experience: March 6, 2023
Jordan
2 reviews
0 helpful votes
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My opinion
August 7, 2022

So it's very good but not the best because some times it's make some thing we don't need it but it's okay I like it

Date of experience: August 7, 2022
Kentucky
1 review
2 helpful votes
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Thank my phone is *******931 were my order some one needs to call metro let me know what going on

Date of experience: March 12, 2021
Texas
1 review
8 helpful votes
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Queen size sheets
December 12, 2020

O ordered a set of sheets paid for them and never received them. They blocked me from their site. Will never call me back. They rip you off. Don't do business with them. They are criminals.

Date of experience: December 12, 2020
Florida
1 review
9 helpful votes
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Stole my money
December 7, 2020

Many months of brush off and run around... only to find the website doesn't work and their email no longer works and they stole my money from me. So much for trying to be nice a patient with them. Thieves and liars.

Date of experience: December 7, 2020
Michigan
1 review
2 helpful votes
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I placed an order on 7/22/20 and my credit card was charged almost immediately. As of this writing (12/2/20) I still have not received my order.

As everyone else, sometimes I would get these canned responses indicating that due to COVID-19, the vendor has not been able to access the warehouse. What does this mean?

I have sent numerous emails and finally sent an email requesting that my order be cancelled and the amount paid be fully refunded.

I have heard nothing more from this company and needless to say, have not received my refund.

I had to resort to filing a complaint with the Better Business Bureau.

I would not recommend doing business with this company. I definitely will not order from them again.

Date of experience: December 2, 2020
Florida
1 review
2 helpful votes
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Can't get delivery
November 29, 2020

11/4/20 Order # *******. I have not received belt I've tried to call and no one answers and I sent e-mail and I got 1 reply that said ordered was approved on 10-26-20? Still no order. I will be contacting Better Business Bureau,

Date of experience: November 29, 2020
Wisconsin
1 review
2 helpful votes
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Six Months later...
November 18, 2020

Six months and I still have not received my order, they don't respond to emails, and make excuses over the phone.

Date of experience: November 18, 2020
Illinois
2 reviews
10 helpful votes
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Received one item of an order. Item was priced at $16.99 and could not have been worth $4. Two months after placing the order, another item still had not been delivered. I inquired, and a customer rep said it was to ship the coming weekend. I sent another email a few weeks ago. They did not respond but did delete me from their marketing emails. It has now been more than three months since the order was placed. I also called, and no one picked up the line after more than 15 minutes. I disconnected, which is likely what they wanted.

Date of experience: November 11, 2020
Wisconsin
1 review
2 helpful votes
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Bad Bad Bad!
October 30, 2020

They will take your money and run. Then good luck trying to get any response from them. Awefull!
If they do respond they just lie to you anyways,

Date of experience: October 30, 2020
Illinois
1 review
2 helpful votes
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Still waiting
September 24, 2020

I ordered products OVER 6 MONTHS AGO!
They charged my card - but I don't have my order.
When I text them I keep getting a standard reply that is just basically blowing me off!
I gave one star review only because it wouldn't let me leave any LOWER! Terrible customer service and NO reliability!

Date of experience: September 24, 2020
Texas
1 review
10 helpful votes
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Horrible service
September 23, 2020

I ordered 3 items in May 25th. Was told it was going to ship late. When I called back in June, I was told it will be shipped in July, July came and I called again and I was told it will be shipped in First week of August. It was never shipped. Then I was told it will be shipped at end of August when I called again. Then when I called again firs week in September, Then by Las Monday, It was never shipped and I had to keep calling for an update. Eventually got my refund as item out of stock but the company had the item on sale several times during the last few months. Now telling me after 5 months out of stock, Horrible company,

Date of experience: September 23, 2020
Ukraine
1 review
0 helpful votes
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Not bad
September 3, 2020

I liked them. Geat service, easy website and qualitative products. You should try them for yourself. Thanks

Date of experience: September 3, 2020
Michigan
1 review
1 helpful vote
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Never received order
August 18, 2020

My order was placed over three months ago... never received... and only answer I have received is to say it is delayed to the next month. But when next month comes I never get it. I will not order again,,,

Date of experience: August 18, 2020
Michigan
1 review
0 helpful votes
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Got my 2 items out of 3 unfortunately I couldn't reorder the item I wanted! Customer service was good.

Date of experience: August 14, 2020
Minnesota
1 review
15 helpful votes
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Placed an order on 4/28/20 for 2 pairs of earrings for a gift for my daughters. Knowing my daughters would love this surprise I was excited for my purchase; however, this excitement has turned to frustration and disappointment! I was charged immediately for the earrings; I have checked multiple times as to my order status and every time my order states it is approved to ship with the current date. When I questioned it legitimacy of this company I was told my product was I feel hoodwinked by this company I was told my order is in shipping. Oh sure they have the status now saying the "Shipping Label" was created but still waiting for the product. This is ridiculous! This company is using customer's money, FOR FREE, for months without having to send product out. The items I ordered are still available on their website so I know that others are getting the same run around. Save the frustration and don't order anything from this company. I know I will NEVER purchase anything from this place again!

Date of experience: August 12, 2020
West Virginia
2 reviews
19 helpful votes
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Lie after Lie
July 14, 2020

I placed an order on 3/29/2020. Although they immediately charged me, and failed to give my 20% off, they did not "process" my order for 18 days. Now 3 months after processing the order it has still not shipped. In the time in between they have given me 3 separate ship dates. Each passed without the merchandise being shipped. When I called and spoke with them again today they said it would be the first 2 weeks of next month, just as they have said before. Seems to be the standard lie. The customer service person said it was due to COVID. The item supposedly ships from the United States. I requested a refund this time. They sent me an email acknowledging that I requested a refund. In the email they said that the reason it had not shipped was due to unexpectedly heavy sales volume. Yet another lie. All of this time JClub continues to sell the item on their site. That means that they are taking customer's money with absolutely no intention of shipping the item any time soon IF at all! I will NEVER use this company again. Do not waste your time because NOTHING that they tell you will be the truth.

Date of experience: July 14, 2020
New York
3 reviews
21 helpful votes
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After 3 months I am still trying to get my orders from them. I get excuse after excuse, am told different dates the items will ship, and nothing is sent out. From other reviews I see I'm not the only one. This company should not be in business, they just take customers' money and pretend they'll send out items. With the current world situation, I would understand a few weeks delay, but not several months. Other companies are able to send out items. Why not this one?

Date of experience: July 11, 2020

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States