I love shopping this site on those occasions where I'm looking for something 'out of the ordinary'. Choxi provides quality deals and superb support. If you don't shop here now, you're a fool! Get with it and take a look.
Placed order 4/21. Charge went thru 4/22. Received 1 item 4/27. Still waiting on 5/13 for rest... 4 items. I don't like anybody using my money for their purposes. Charges should be made when product is shipped.
Choxi (formerly NoMoreRack) has awesome customer service. I had a problem, once, with my local post office, and they handled it for me. That goes above and beyond.
The products are well priced. Sometimes not quite what I expected, but always as stated on their site.
I made my purchase on 05/31/2016. It is now 50 days later and I have only received 3 of my 11 items! I am not sure why it would take this long! I use to love ordering from No More Rack, their former name, however it seems that there are always massive delays in shipments with Choxi. I do not see myself using the website again.
The three mystery dresses are good choices. I was surprised that they fit into my fashion trend. Every item from Jclub has been of high quality. I really love my sheets, duvet set, and the items for foot care.
Customer service jumped all over my 2 * review and did everything possible to make right each one of my complaints. "Liz" was very persistent in emailing and calling me until we finally got together over the phone. She explained how jClub works with its product providers and distribution team to provide the best quality products at lowest possible prices and that when an item is inferior, damaged, or not as advertised, jClub customer service will quickly correct the problem. I am fully satisfied with jClub's response to my comments and complaints. I will definite buy from jClub again!
There really should be an investigation into the quoted "list price" of offerings. I suspect that the retail price is inflated to make the jClub price appear to be "70% off" or "90%off". I ordered a number of small items and some clothing and none of what I ordered would have been able to command the "list price" shown. Many retail stores were recently cited for that kind of false advertising by the Federal Trade Commission (I think). Buyers should be careful. If it has an incredible "jClub price", it probably is, and the quality will confirm that.
Man, I am so disappointed in this company. When it was "NoMoreRack" is was awesome. Quick deliveries & great customer service. Now that it's Choxi, good luck talking to customer service & even understanding who you're talking to. That's beside the point tho, I placed several orders recently. I had to wait close to 2 months for everything. I got wrong sizes, wrong colors, different material than what was stated on the item on 4 pairs of pants, and the worst customer service ever. The options given to me were NONE that were acceptable. I will never order from them again!
Their return policy is second rate at best. Their promotional discounts last for hours rather than days so by the time you get an order together on a specific day the promo may have expired by an hour or two. Customer service is so-so.
Choxi had a decent amount of name brands and after market products for better than average discounts. It's well worth it if you can shop during their limited free shipping window. I have been satisfied with the majority of my purchases. However, Choxi's return policies and shipping times can use some improvements.
Accidentally ordered two sets of towels. Very disappointed when both were sent in the wrong color. Since I really needed them, I "sucked it up", keeping one set and changing my decor, but then had the hassle of returning the second box to the PO. Hopefully will not be charged for shipping on this return.
Have purchased quite a items and am mostly satisfied. Only one purchase left me totally disappointed! Worst quality I've ever experienced! Everything else was cool.
Do find that the prices are really good most of time, but the stated original cost can be ridiculous! Only other complaint is that email is so long! It keeps repeating the same items and it's hard to get information on an item without going through many again! Really do appreciate the three hour ship free window!
Doesn't it seem like nothing's easy any more. Shopping at Choxi had been a dream. I had ordered several items for Christmas and only one little bump in the road that was resolved quickly. Great deals, good service.
All of my Choxi purchases have been good quality and reasonably priced. Shipping can be very slow on some orders, fast on others. My one return attempt was a messed up confusing affair but maybe by now they have improved upon returns.
Eye makeup that arrived completely broken up and not returnable was given a 50% refund. It should have been completely refunded in my opinion, I am a valued customers who consistently purchases from Choxi and has few bad products.
I started shopping at Choxi just last year (when it was nomorerack), and I've been hooked on great deals since. Love the range of products, discounts, and low shipping. Never had any problem with my order. I find something I like every time I visit the site, which is quite often.
Amazing choices at the best prices I've found. It pays to research so you know when you have found an excellent deal on quality items. I'm never disappointed with any purchase and shopping the site is super easy! Love CHOXI
I've ordered name-brand merchandise at less than discount or sale prices and have been very pleased with the merchandise and delivery time. I'm a frequent Choxi customer, ordering everything from electronics to household items
Thanks for the great deals!
I do a lot of shopping with Nomorerack now known as Choxi, and they have always given me excellent merchandise at great prices plus the customer service is top notch. They aim to please that's for sure. Way to go Choxi, keep up the good work!
Only when opening and reading small print does it say, Does not perform well in metal building, over 45 miles from a tower, heavy wooded area, close to power lines. Lol. Every one of those explains to the tee what I'm dealing with. So I'm eating a piece of plastic w wire.
Choxi has made my life so much easier. Just sitting and relaxing doing my shopping on-line. Beating the crowds and traffic especially at his time of year. The surprise $10 off Promo's are an added bonus. Highly commend this site.
Answer: Stone fell out of my jewelry the first time I wore it. I will never order from this "cheater" company again!
Answer: I would suggest you shop elsewhere. There are negative reviews all over the internet and on this site about the way Choxi conducts business.
Answer: I wouldn't - if anything goes wrong with it, you may never get a refund. It took me 20+ emails to get credit for $72. There service is terrible! I buy a lot online, I will NEVER USE them again!
Answer: I am a vendor who sold $11,400 of product to Choxi. I drop shipped the items directly to Choxi customers within 24 hours of receiving the order from Choxi. Chop convinced our company to extend terms to Choxi. We have never been paid the $11,400 from Choxi. We advised them that we were stopping all future shipments. They continued to sell our items, accepting customer money, knowing that we were not going to fulfill any orders received from Choxi. This seems to me to be outright fraud. We have been unable to get any payments from Choxi. They give us the same run around they give consumers trying to get their money returned. We're all in the same boat.
Answer: I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."
Answer: Dear Patricia, Thanks for reaching out! Here at Jclub.com our return policy and the process to return is simple. We issue FREE return labels through via email. Once you have received the return authorization email, there will be a list of instructions on how to successfully return items you would not like to keep. All the way at the bottom of the email there will be an attachment. The attachment is the return label. All you have to do is print the return label out and stick it on to The package. Please call us to get your return label (+1 844 465 2582) We are opened Monday through Friday 9am to 6pm Or feel free to email me personally: Stephanie@jclub.com Kind Regards, Stephanie.
jClub.com has a rating of 3.2 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 4th among Daily Deals sites.