Any one have email contact info for the management of Choxi the customer service department sucks

asked by Nick t. on 7/25/16

3 Answers
Thumbnail of user myrtlec10

I will do that but so far I have followed all instructions from your customer service staff and believe me they have made a number of promises that have not been kept. To add insult to injury I am getting e-mails from the company saying "we miss you and want you back."

Helpful  (1)
Thumbnail of user kathiet

I disputed charges with my credit card company and got my money back right away. Don't waste your time trying to get results from Choxi.

Helpful  (0)
Thumbnail of user choxic

Hi Nick T.,

Good day! Thank you for posting your inquiry. Please accept our sincere apologies for any inconvenience we may have caused you. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@choxi.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.

Helpful  (0)

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