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Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.
Jane has a rating of 4.8 stars from 407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jane most frequently mention great quality, quick shipping and timely manner. Jane ranks 4th among Daily Deals sites.
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This is my third year buying these and they are perfect every time! Makes Christmas wrapping so much easier!
Arrived on time and with no issues. Tested it out and it works as it's supposed to and looks great. Exactly what I had been looking for.
I ordered a 6 pack of leggings that appeared and were described differently than what I was sent. They appeared to be tummy control and said that they were a "one size" fits mode size 0-8. The package I received were plus sized. It even said so on the tag, no tummy control, and the packaging was greasy and had a strong chemical smell.
Jane is a fun online boutique shopping experience. Jane is easy to navigate & find what you're looking for. I bought several Christmas gifts & they've all been delivered with no issues. I'm very happy with the experience.
I ordered three items and each one was great quality and arrived quickly, especially for being personalized items. I love the purchase and can't wait to gift them!
HIGHLY RECOMMEND!
I was a little confused on which option went with which product, so I emailed the seller & got an immediate response that was very helpful. The earrings are absolutely stunning & I cannot wait to gift them to my sister! Thank you, Jewel Therapy!
Everything went smoothly from picking an item, adding it to the cart, paying for it and shipping it without a problem to my address.
I received my personalized Christmas stockings today, and all I can say is: I LOVE THEM! Absolutely beautifully made, and I just fell in love with them! From the time I ordered them to the time I received them was only about 3 weeks. They are exactly what I was looking for. Great quality!
I found a cute little set in one of my local boutiques, but it was so expensive and it looked a lot like something I had seen online. When I searched again online later, I found it at Jane for literally more than $20 less. Was a little nervous about ordering here since I wasn't familiar with the brand, but it shipped quickly. Is exactly what I wanted! Very pleased.
This is the second time I've purchased handle wraps from Jane. They're cute, well-made, and functional.
My suggestion for improvement would be to include samples on your website of all the font styles you offer.
So glad a Jane is back! Have shopped with before and again now. Great deals! Will definitely be buying again. A loyal customer!
I love looking through the Jean emails and seeing the different items. I've ordered before and I've always been satisfied. I ordered these holiday kitchen towels for my daughters for Christmas and I am very happy with how they turned out.
My experience was fine - until I couldn't let them know i"d received my package without leaving a review- now I'm a little miffed
The blanket is the perfect size, very soft and just what I was expecting! All of my children have some variation of this blanket, so I bought as a gift. I hope the recipients love it as much as we love ours!
The shopping experience was no-hassle. I was able to find a specific product at a price-point that was 30% cheaper than anywhere else. Shipping was easy-peasy, and I received the product in a timely manner. Very pleased with my experience at Jane.com.
I love hopping on my Jane app to find unique gifts that I can't find on other selling platforms. It's easy to navigate and easy to get in touch with the vendor you purchase from. The feedback on the products individually are unique and not just a traditional "love it" or "hate it" option.
Jane customer service was very helpful when I had an issue with an independent seller. They followed up with me so I always was aware of what was happening. They made a disappointing issue better by simply keeping me in the loop. I greatly appreciated it.
Purse was as described on the site. It arrived in less than a week.
I ordered personalized blankets and a personalized storybook for Christmas gifts. They're good quality and I received them fairly quickly.
Answer: Hi Celeste! So sorry to hear that. You can contact support@jane.com and they can assist you with a return and refund. Happy Thanksgiving. :)
Answer: I think this is their thing. I suspect they are in China. I just got notification that after waiting 5 weeks, may be, 10-20 more days. No refund and they don't respond.
Answer: Hi Charlene, thanks for reaching out. I recommend contacting our support team via email at support@jane.com or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8. Thanks!
Answer: Hi Linda, thanks for reaching out. I recommend contacting our support team via email at support@jane.com or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8
Hello Jill,
Thank you for reaching out and for your feedback. I am see that our Customer Support Team emailed you back on 12/8 and added the seller to the message. Please let us know if you didn't receive this response so we can get this issue resolved!
Thank you