Jane

I ordered a dress and 3 tee shirts, checked the size guide, ordered the sizes according to their guide. All were way too large. Wanted to exchange the dress for smaller size. Had to pay for shipping to return it and then enclose another $5.00 for them to send the smaller size. Other companies Ive dealt with pay return shipping if you are exchanging an item. So I ended up paying $10 extra. As to the tees, sold by Beadshbee Boutique, through Jane.com. Be very leary of them as well. They sent me an email stating they had received my return and would credit my account. One week later, they said they were recharging my credit card on one of the tees, when enquired why, I was told I'd have to take that up with Jane.com... so confusing and disappointed. Shop elsewhere is my advice.

Shipping times are much much longer than states. First company shipped the wrong item. Then today I contacted them about an order I placed on Novermber 5th that I still haven't recieved and was told all the orders had been lost and their mother was too sick to make more. What? I thought I was ordering from a company not someone's mother. There is no way one person could sew all those bags. Jane.com should have investigated that so called company better. I will never order from th again.

I purchased4 face masks. It took almost a month to get here but that might be due the post office being so slow. When they did arrive the masks turned out to be way too big to wear. This purchase turned out to be a $50 mistake.

I am a vendor on deal sites and they all operate the same. It is not the site itself that creates issues such as late shipping, poor quality or bad customer service. It is the individual vendor. Jane does a very good job of vetting their vendors but sometimes they too are scammed by vendors who present themselves as reliable and turn out to be diffferent. Jane does take action accordingly. I do not take it personally when a deal doesn't do well or a deal is declined. They are very professional, friendly and helpful. I think deal site customers are hard to read. Would be nice to see there demographic so we as vendors could target their audience better. Dont believe all this bad stuff you read its only one or two peeps out of the millions who enjoy deal sites!

The lifelike doll that my Grandaughter picked. Is NOT what we got. Holy Hell i was better off going to the store and grabbing a 20$ doll off the shelf. They would look the same! Sad. Not a weighted body or lifelike at all. $80.00 for crap. Never recommend/ order from here again. Injoy the 80% mark up from your 10$ doll. Thus is just heartbreakin for my Grandaughter, its the same as her other cheap - plastic, hard to feel real dolls. Ship what you sell. Its kinda simple

I have ordered a lot of stuff from this website for years and it seems that no matter who I purchase items from, that company always sends preshipment information in order to comply with the ship-by date and then they claim that they have shipped the item. Then they take several days to actually ship the item. Currently I have waited one week since my item has "shipped" and the only thing that has happened is that the seller sent preshipment information. Jane.com doesn't hold their sellers accountable and I have contacted them on many occasions. As a buyer this is very frustrating. When I seller says that something has shipped, they should've actually shipped the item, not just sent preshipment information... then take weeks to actually ship the item.

I ordered a pair of leggings, and they debited $45 from my bank account, yet I never received a confirmation email and when I tried to sign in to my jane.com account, I was told it did not exist! So, I signed up for the account and now I'm being told that I haven't ordered anything. I apparently have had enough of an account the entire time to receive promotion email after promotion email from them!

I spoke too soon! I emailed their customer support team, and someone got right back to me. She was extremely helpful and emailed the seller for me to find out what was going on. The seller told me that they were waiting to get the items themselves to ship to the consumers. I guess the fact that the website told me that I didn't have an account was just a website issue.

When Jane.com started as Veryjane.com, they were great! Now, the suppliers they use are questionable and this company has lost their personal touch and response to buyers. I ordered merchandise from a vendor and never received. I paid the vendor and I will most likely never receive the merchandise I order or a refund for the $100's of dollars I spent. I used to be able to call Jane.com and speak with someone - no more. Very disappointed... and I'm out the money I spent. Don''t be DUPED like I was - be very careful before you order from this site.

I placed an order with Jane's Closet on June 21. They took my money right away. Said they would notify me when they ship my order. I asked for a refund July 2. Said they had referred my request to their Fulfillment Dept. Right away I got notice of shipping date July 1st. Today is July 21. Have not received my order yet. Also no refund. On July 20 According to an email it is coming via China Yun Express to Las Vegas NV a shipping partner. They are awaiting item to ship by USPS. My order # *******-SCS. Tracking http://t.17track.net/en#nums = YT**************. I thought this was a US company!

Ordered from this place and immediately realize I made an error, I called the company, emailed and still no response. I called 10 times and They never responded to the email. I called the card company to cancel payment and a month later, here are these not so cute shoes in the mail. Of course I was charged. I sent an email and they waited weeks later to be sure the policy for returns had expired. I will donate these ugly shoes. Dont order from them. Words of warning, if no one responsd to a call or email, you dont need whatever they are selling. The pictures look good on the website, dont fall it