Jane
Questions & Answers
Here’s what buyers have asked with answers from Jane staff and previous consumers.
29
questions answered
0%
answered within 1 day
Answer:
Hi Celeste!
So sorry to hear that. You can contact support@jane.com and they can assist you with a return and refund. Happy Thanksgiving. :)
By Jane V., over a year old
Answer:
I think this is their thing. I suspect they are in China. I just got notification that after waiting 5 weeks, may be, 10-20 more days. No refund and they don't respond.
By Peggy H., over a year old
Question:
Is tishis a legitimate
Answer:
Hi Charlene, thanks for reaching out. I recommend contacting our support team via email at support@jane.com or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8. Thanks!
By Jane V., over a year old
Question:
How to cite a an article
Answer:
Hi Linda, thanks for reaching out. I recommend contacting our support team via email at support@jane.com or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8
By Jane V., over a year old
Have a question?
Ask to get answers from the Jane staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?