Jane

I agree with Jenna S. I find these same clothes and accessories on Ali Express.com for $1 - $5 and free shipping. You may have to wait a little longer to receive them, but some of these Jane.com vendors take forever to ship because they probably are waiting to receive it from China to send to their customers. Most of the merchandise fits poorly and looks cheap, fabric is see through or seams are not sewn well. Jane.com takes 25% of the vendors money which is a rip off, Ebay and others only take 10%. They have over 700 deals a day so good luck getting your deal at the top of the page and noticed. You have to have 100 items to sell, and 75 or more to run the deal again so you are left with lots of merchandise. So disappointing in every way.

I have been having problems with contacting Jane Closet shoes@ my paid shoe purchase over 3 weeks ago. I sent an email a week ago and they said someone would respond. Nothing. I have not even gotten a email when it was shipped so I could get tracking #. Im not ordering anything from them again and you should not either. Sending pic of order #

The website is confusing. I didn't know at first the stuff is coming from other retail companies. That's a bit odd to me. I bought 2 pairs of pants. I'd like to say is the shipping is ridiculously priced. $8.99 to ship 2 pair of pants. Hmmm. It looks like they're also making their money on the back end of the spectrum. Plus they don't ship for days! They make you think you're getting a great deal, but at the end of the day you're shopping through a middleman and paying a regular price. Legitimate websites have a contact button on the bottom of every page. Jane.com does not. Also an about us page. Who is this company and where are they? Here today, gone tomorrow.

I've loved a lot of my items from Jane.com, but the bad ones are pretty awful. I've gotten pretty good at figuring out which sellers are going to have cheaply made things I won't wear and which ones have decently nice things. If you're going to shop here, I'd check out the individual websites and see the quality and reviews there - it may be helpful in figuring out whether or not it's worth it to buy. Shipping is usually pretty slow, so don't order anything you need in a hurry.

I ordered a shirt which came with threads hanging out of the neckline. Seller told me to cut them out. Alter my brand new shirt. No thank you. I can only imagine if I tried this and ruined the shirt. I requested a return label. No response. I'm stuck paying to return this. Never will I ever order from this company again.

I absolutely love Jane.com. I always check the site, using their mobile app, at night before going to bed. I love all the home decor items they offer. Purchased several blankets and prints for my home. Everything has arrived with no problem at all. Considering it's a daily deals site, I would expect they would have some issues with shipping on time but usually any delay is nominal and it's easily overlooked with all the cool items. I especially love that they take PayPal and I love the "sneak peak" at the next day's listings, only offered to customers that make a purchase. Makes me feel like I'm part of a community.

I definitely should have done my research prior to ordering on Jane.com. I was surprised to receive my item within about (7) business days which was great, however the color completely wrong! I ordered GRAY and the color was clearly shown in the picture, but I received PINK instead which is probably the last thing I'd ever wear. They were only $7.99, and after reading all of the horror stories for this company I'll probably just give them away instead of doing any business with them in the future...

Ordered May 15- now End of June. Product still in China. This is Not an American company and the product is not in the US. Had I not been misled and thought that this was being shipped from the United States I would have not ordered. Unless Janes closet can deny this and get me my product after numerous attempts I am reporting him to the Better Business Bureau as well as to my banking institution. They will most likely be changing their name anyway and re-opening under another name. I urge you to read the reviews. Not that it matters, because Janes closet does not seem to care anyway. I don't normally write a bad review, but it seems to be the only way someone else will not experience what I have already experienced with this fake company.

Wish I had read the reviews before ordering. Their masks are beautiful, but they fit horribly on my face. I've spent two weeks trying to get them to let me return them. I get the runaround. They want a video showing the issue... but they can't even view videos from the USA on YouTube. Absolutely horrible customer service. Have to give them photos of the items, including packaging. Guess it's one I have to turn over to the charge card company.

Of course I tried getting ahold of them since they commented on here. Lies. They do this to make themselves look good publicly. The only response they would give me is more nasty comments. DON'T BUY FROM THESE SCAMMERS!

I have ordered MANY things from Jane. In the beginning, I was pleased. The only issue was getting the sellers to ship. Don't order if you need it right away. There's no guarantee as to shipping in a timely manner.
The quality of the items that I have received lately was disappointing. Customer service is helpful if you contact them with an issue. I wish Jane would be more selective as to who is vending on their site. Too many items that are almost the same. It used to be rather unique, but not so much now.

Some of their stuff is very cute, but I've had so many issues. I've tried ordering multiple times and I don't know why I try. I've had issues where my package was held at the post office until I paid an EXTRA $10 in shipping on top of what I had already paid. I've had the vendors email me and berate me (for that extra shipping issue). I've ordered things and then later found out they do not even have the item. The quality of items is poor- had purses and jewelry break the first time I've worn it. I've had Jane.com offer to give me some money to makeup for extra payments (which was nice to offer) but they never actually did. Definitely not worth the headache. Shop anywhere else.

This company has the worst customer service ever! Having all these different vendors to deal with when making returns has been a horrible experience. I bought 5 items and had to return almost every item due to either poor workmanship or incorrect fit. Very disappointed. Every piece of clothing has come from a different vendor and they don't tell you that! You have to deal with the vendor to return items and they don't give you a label and you have to pay for your returns.
If Jane wants to be the "Amazon" of the clothing world then they need to make returns and exchanges easy and simple. Send back to Jane and get a refund. Period. Return label provided. Ugh, I am never shopping at Jane again.