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Wish I had read the reviews before ordering. Their masks are beautiful, but they fit horribly on my face. I've spent two weeks trying to get them to let me return them. I get the runaround. They want a video showing the issue... but they can't even view videos from the USA on YouTube. Absolutely horrible customer service. Have to give them photos of the items, including packaging. Guess it's one I have to turn over to the charge card company.
Of course I tried getting ahold of them since they commented on here. Lies. They do this to make themselves look good publicly. The only response they would give me is more nasty comments. DON'T BUY FROM THESE SCAMMERS!
Tip for consumers:
Don't use their site.
Products used:
None. They didn't fit.
Vicki K.'s review of Jane earned 7 Very Helpful votes
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Hi Vicki, We want you to be happy with your experience at Jane.com. Please contact our support team via email at support@jane.com, or via text 1-855-270-JANE, or via phone support at 385-374-6700. We’ll get you all taken care of.