Jane

Cute designs that last only two or four wears. Consistently disappointed with the quality. The sweaters pile and pants tear at the seams with normal use.

I ordered a shirt for my wife for Christmas and it was delivered Dec 9th. She opened it and the neck was to tight. We immediately reached out to the seller and got crickets. So reached out to Jane.com and they said it was beyond 14 days so nothing they could do. I was blown away. Who doesn't have a special policy around the holidays. She didn't even open in 14 days! Customer Service did not care at all. I will never use them again. Be warned! Jason B

I have made several purchases with Jane. I had no complaints until I needed to return a pair of shorts that didn't fit right for a refund. I followed all instructions by both Jane and the seller and sent back the shorts that were received to the address I was told to send them back on May 6,2022. I have proof of delivery. I've emailed Jane and the seller several times with no response. Very frustrating and disappointing. Makes me not want to purchase with this company any longer.

This company is not honest. If you want to sell your stuff there, they will not tell you yes or no but ask you to ship them sample. Then after they received your free item, they will give you million reasons why you can't sell there but they will not return the item to you. Then after a week or two, you will discover that item on their site as they probably get it from some cheap knock off China sites. You can find their products on aliexpress or the chinese version taobao.com. Think twice before doing business with them.

I received my Daisy kimono today. It has the shortest sleeves. They can't even be called a sleeve and it is very short. This looks nothing like the picture. I would not recommend this product. The edges are poorly sewn as well. I would give it a zero out of 10.

Not happy at all with my purchase at this shop!
Damaged clothes, send e-mail like stated in their policy (Photos.), but after weeks still no respons. WAIST OF 85€ (also long waiting time for arrivel)

For an American-based company that at first glance appears so trustworthy (Jane & Andy... like the rag dolls of old; a couple with kids who live in SC), be prepared to be disappointed & frustrated by the item never arriving, the tracking number not working, and the "customer service" (laughable) being nonexistent. I've asked for a refund and we'll see what happens. I also plan to start the dispute process with my bank. These people need a new career path! Btw, my item is coming from China, but I didn't know that when I ordered... so add "deception" to the list. I should've stuck with Amazon (the same exact item was there, too). At least there's some recourse & accountability there. Only having a good review every 8th time or so should be warning enough!

I will never order again! Was more than 30 days receiving my order. Disappointed to say least after spending 32.00 with long wait and absolutely no way to find out if even shipped. Suddenly mailman placed black plastic bag in mailbox. Nothing to indicate size or return ticket. Nothing! Shoes do not fit at all. I wear size 8.5 but no indication inside or outside if the shoes are what I ordered. Hate shoes. Hate this company for false advertising. Of course they charged my credit card over thirty days ago. Wish some way this company could be closed and my money returned. Sad day. Lesson learned. Never order anything from anywhere again!

Purchased William Morris handmade birdhouse $67.50. It's junk, all machine made, tiny tea pot. Holes don't line up. It really is terrible all the way around. No bird will fit in it, it's the height of a soda can. Seller Jane
Website: charmmor.com Total sham

I read all these reviews against Jane. So, I was fearing the worst when waiting on my order to arrive. Once it got here, I wasn't sure what the fuss was all about because my 5 items were exactly what the picture showed on their website. Great quality. Accurate sizing. Great customer service. The only downside was, it took longer than expected to receive my items, but not a big deal. I will definitely order more from this company. Also, to those wondering how to wash items? All of my shirts require hand washing and line dry. Says on tag inside clothing.

I will NEVER order from this site again. I placed an order like December 7 and it was supposed to be here by December 16th. It is December 20 and still not here. Then, they said that they noticed a mistake in the printing of the shirt or some stupid excuse like that. It is a terrible company. They do not take care of customers at all. I do not recommend that you buy from this site. Stay away!